5 Tips to Increase Customer Engagement on Social Media
While during the early days of Facebook, Instagram or Twitter, it was all about organic engagement, as ads were limited or non-existent. That is not the case anymore! Read on to discover the 5 great tips restaurant and hospitality brands can implement to increase...
How to Respond to a Positive Customer Review
A positive review can be a great marketing opportunity to highlight some of the aspects that make your business stand out from the rest. It can inspire people to talk about your business and become loyal customers. Also, by responding to a positive review, youĀ can...
How to respond to a negative customer review
In this digital age, reviews are everything for your business. Latest studies show that up toĀ 97% of people aged 18-34 check online reviews before visiting a new restaurant, cafe or hotel. And almost 90% of people pay attention to how business owners respond to...