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Black Box Intelligence Resources

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Special Report: 56 Days that Forever Changed the Restaurant Industry

Sales plunged, employees were furloughed and laid off. Guests and restaurants have had to adapt. Download 56 Days that Forever Changed the Restaurant Industry for a timeline of the last few months that shook us all.

Restaurant Guest Satisfaction Shapshot

What is your restaurant guest really saying? This monthly update combines the power of Black Box's robust sales and traffic data with online guest sentiment from Guest Intelligence.

Third Party Delivery Guide for Restaurant Operators

Download the latest guide from Black Box Intelligence (formerly TDn2K) to receive some top tricks and tips for making sure third-party delivery is working for you, and not the other way around.

Restaurant Benchmarking: Drive Action & Impact Your ROI

Top performing brands know the way to becoming a best-in-class brand includes a structured benchmarking framework. Craft your benchmarking strategy today with this easy to follow guide.

What you can do about GM disengagement

Your GMs have a lot on their plates. They work long hours, overseeing just about every aspect of your business and they are becoming increasingly disengaged. What do you do about it? We have the answer.

6 Ways to Improve Your Recruiting and Hiring Experience

Unemployment is at a record-breaking low, providing an abundance of jobs for qualified candidates. With a smaller pool of skilled workers available, how do you attract top talent to your restaurant?

A Comprehensive Guide to Restaurant Employee Benefits

Employee expenses are on the rise. Coupled with the declining sales growth across the restaurant industry, this is something many restaurant operators simply cannot afford.

Turnover Calculator

How much does it cost your brand when you lose an employee? Calculate your costs in seconds with our uniquely designed tool for restaurant operators.

Workforce Index Survey

Gain deeper insight into workforce trends, recruiting practices, employment expectations and more with this quarterly indicator of current labor conditions - available for participation four times a year.

Black Box Intelligence Client Resources

Restaurant Industry Snapshot

Monthly industry leading financial performance metrics from the largest real data set of restaurant benchmarks available. Free for clients. Annual subscriptions available.

Quarterly State of the Industry Webinar Updates

The most timely & crucial restaurant industry insights you need to tackle the next quarter with a look at the current state of the workforce, labor market, social landscape and the economy.

Black Box Intelligence Scorecard

This revolutionary brand-specific Black Box Scorecard captures what differentiates top sales performers in the restaurant industry by combining financial, workforce and guest data.

Annual Total Rewards Survey

Previously the Corporate Compensation & Benefits Survey, this research includes base pay and incentives for all employee levels, as well as how companies are crafting attractive benefit packages.

Quarterly Performance Review

Receive an in-depth review of your financial, workforce and guest satisfaction performance down to the unit-level presented by a Black Box Intelligence analyst. Available only to subscribers of core products.

Align Public Policy Update

Stay in-the-know with a monthly summary of key legislative, regulatory and political items that are important for senior HR leaders to be aware of in the restaurant space.

Recruiting and Turnover Survey

Looking for insights on recruiting trends, applicant tracking, turnover data broken down by position and so much more? We've got it.

Training and Development Survey

Do you know how to get best-in-class employees? It all starts with education. This annual training and development survey pulls back the curtain on how brands train, develop and grow their workforce.

Hot Topic Surveys: 3PD Survey, Minimum Wage study, etc...

From third party delivery surveys to minimum wage studies, these off-the-cuff reports give your brand the most timely and relevant information as it starts impacting your brand

Franchise Workforce Report

Integrated with Workforce Intelligence data, this customized report allows you to provide franchisees with benchmarks in key metrics including: staffing levels, turnover, compensation, benefits and more.

Market Share & Industry Growth Report

Understand your own market share and compare it with the overall industry in this quarterly report combining Financial Intelligence member companies and data from large publicly held restaurant companies.

Targeted Competitor Report

Interested in knowing how you stack up against your direct competitors? This custom analysis of your brand helps you define your competitive edges or shortfalls and provides you with action items to deliver on your brand promise.

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