California’s Fast Food Minimum Wage Hike: Much Too Much, Much Too Soon . . . But What Now?
Restaurant Sales and Traffic Growth Continue to Decline
Restaurant sales experienced a notable decline in September 2023, with a dip in same-store sales growth and traffic. As inflation continues to shape the industry, focusing on hospitality becomes a key strategy to enhance the dining experience.
Read MoreStreamlining Customer Feedback Analysis
In today's data-driven landscape, managing customer feedback is challenging. Natural Language Processing (NLP), an AI technology, streamlines the process by transforming unstructured feedback into actionable insights.
Data-Driven Insights Restaurant Social Listening Social & Review Management
Read MoreHow to Harness the Power of Customer Feedback Surveys
Let's take a closer look at the different types of customer feedback surveys and how you can use them to gain valuable insights into your customers and restaurant operations.
Restaurant Customer Surveys Restaurant Marketing Social & Review Management
Read MoreSlowdown in Restaurant Sales & Traffic Growth Becomes Reality
Starting with June, every ensuing month has experienced softer year-over-year (YoY) same-store sales and traffic growth than the one preceding it.
Read More11 Essential Marketing Tools Restaurant Brands Should Consider
In today's digitally-driven era, effective restaurant marketing goes beyond traditional advertising. Dive into these 11 essential tools, from data management to social media, that every restaurant brand needs to stay competitive and create memorable dining experiences.
Data-Driven Insights Market Intelligence Restaurant Marketing
Read MoreFinancial Metrics Every Restaurateur Should Track
Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns.
Read MoreDenny’s Success Equation: Where Value Brings Momentum
Fasika Melaku, VP and Chief Learning & Development Officer at Denny’s, a beloved American family-friendly diner-style restaurant chain, shares her insights on the power of a customer-centric mindset.
Data-Driven Insights Sales and Traffic
Read MoreConnecting Social Media Mentions to Business Results
Net Sentiment Score analyzes guest satisfaction by capturing direct and indirect feedback through both social and survey data.
Read MoreJuly’s Mixed Outlook: Optimism and Caution for the Year Ahead
Restaurant sales and traffic growth slowed down during July but remained stronger than the growth rates posted by the industry back in April and May.
Read MoreRising Drive-Through Demands: Quick-Service Brands Adapt to Trends
In today's highly competitive market, meeting drive-through expectations have become a formidable challenge for most quick-service brands.
Market Intelligence Sales and Traffic Thought Leadership
Read MoreTop 3 Takeaways from GuestXM’s Q3 State of the Industry Webinar
Having access to the latest, accurate industry data is invaluable in today's highly competitive restaurant environment. Every quarter, we host executives from the top restaurant chains for our State of the Industry (SOTI) webinar where we provide an exclusive look at the most up-to-date insights.
Data-Driven Insights Financial Performance Market Intelligence Workforce Intelligence
Read MoreRestaurant Benchmarking Q&A with Twin Peaks
Twin Peaks consistently reports sales and traffic increases, and benchmarking is an integral part of their strategy, as learned from this Q&A.
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