by BrittanyParker | Jun 12, 2020 | Thought Leadership
Key Themes in Social Chatter: A Coronavirus Timeline Zach Stanford, Director, Insights at Black Box Intelligence Online guest feedback for restaurants has been dominated by COVID-19 chatter. Yet, the conversation has evolved over time as consumers have sought to...
by BrittanyParker | Jun 3, 2020 | Thought Leadership
We are heartbroken. The horrendous act committed against George Floyd, and many, many others that came before him, is unacceptable. The systemic racism in our country perpetuates inequality and constrains mobility for people of color and underserved communities. But...
by BrittanyParker | May 19, 2020 | Thought Leadership
From Melissa Doolin-Koehne, Executive Director, Sales and Industry Relations, Black Box Intelligence Everywhere you turn there is another story. There is simply no escaping the sadness overtaken the restaurant industry and the staggering number of jobs, careers and...
by BrittanyParker | Mar 20, 2020 | Thought Leadership
It is difficult to think of anything other than the Coronavirus and the devastating effects it has already had on the restaurant industry. We will be talking about this impact for the unforeseeable future. But while the pandemic may drastically alter how restaurants...
by BrittanyParker | Mar 13, 2020 | Thought Leadership
At Black Box Intelligence we benchmark performance for 300+ restaurant brands in multiple data sources including reported sales, workforce, guest satisfaction and consumer behavior. We have been tracking and benchmarking performance in the restaurant industry for 25...
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