by BrittanyParker | Mar 20, 2020 | Thought Leadership
It is difficult to think of anything other than the Coronavirus and the devastating effects it has already had on the restaurant industry. We will be talking about this impact for the unforeseeable future. But while the pandemic may drastically alter how restaurants...
by BrittanyParker | Mar 13, 2020 | Thought Leadership
At Black Box Intelligence we benchmark performance for 300+ restaurant brands in multiple data sources including reported sales, workforce, guest satisfaction and consumer behavior. We have been tracking and benchmarking performance in the restaurant industry for 25...
by BrittanyParker | Mar 12, 2020 | Thought Leadership
The internet, TV and radio are abundant with information (and misinformation) about the Coronavirus. However, even with this much coverage, the future of the impact this novel virus will have remains uncertain. Thus, the challenge of making the best decisions for our...
by BrittanyParker | Jan 14, 2020 | Thought Leadership
As we close out the 2019 performance analysis at Black Box Intelligence™, I want to add some color to the flat comp sales results of +.01% for the industry in 2019. The negative traffic growth of -3.1% was made even more disappointing given that check average was...
by sarahhiggins | Nov 12, 2019 | Thought Leadership
Finalists for the 2020 Best Practices Awards honoring best-in-class performance in the hospitality industry have been announced. These awards recognize extraordinary workplaces and workforce operations. Winners will be honored on January 30th, 2020 at the annual...
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