Select Page

Black Box Consumer Intelligence™

Get Ahead of Critical
Shifts in Consumer Behavior

Develop a brand strategy rooted in facts and guided by insights with quality restaurant consumer data and analytics – at scale.

With the right consumer behavior intelligence, hospitality brands can confidently adapt to changes in attitudes, preferences, and spend. Meanwhile, competitors are left reacting to their environment instead of enriching it.

Data that benefits the entire organization

Restaurant Units

Billion in Restaurant Sales

Brands Across 6+ Segments

Million Credit Card Transactions

Understand Your Consumers

Enhance your research and uncover the patterns, trends and behaviors that help you answer the question, “is it me, or the market?”
  • See full demographic profiles of consumers
  • Track where consumers are spending their money (share-of-wallet)
  • Understand share-of-stomach data – segmented at a granular level

Know Where You’re Growing

Identify new growth opportunities and create strategies with more confidence
  • Use consumer demographics and behavior data to influence real estate decisions
  • Enhance your marketing, insights, and finance teams’ findings during acquisitions or sales
  • Identify competitive consumer insights to improve strategy and make decisions that give you a competitive edge

Apply consumer behavior insights to your business decisions with our restaurant market research

Know Your Competitors

Know where you stand competitively to refine your brand’s promise, products, and omni-channel experiences

Read More
  • Confirm who your competitors are and uncover new ones
  • See how you stack up against the competition for share-of-market
  • Understand which brands are leading in share-of-wallet and and share-of-stomach

Refine Your Pricing Strategy

Identify patterns in spending down to the minute and menu item
Read More
  • Analyze overall consumer sales and traffic trends by daypart
  • Dig into individual menu item performance and other guest check-level data
  • Compare promotions to pricing strategy to understand the impact in real-time

Innovate Your Offerings

Adapt to dynamic consumer demands faster and see the impact in real-time

Read More
  • Track the ROI of LTOs, promotions, and marketing campaigns
  • Understand which promotions are driving desired results
  • Identify and eliminate underperforming promotions faster

Perfect Every Channel & Experience

Understand the omni-channel experience from the consumers’ perspective

Read More
  • Track engagement, experience, and spending patterns across every channel
  • Get a comprehensive view of sales and share across both online and offline channels
  • Use granular-level data to inform online and offline experiences that result in more revenue and repeat customers
Black Box Intelligence Case Study

Where else are our customers spending their money?

See how Tropical Smoothie uses Black Box Consumer Intelligence™ to understand consumer demographics and buying behavior to identify new opportunities and influence strategy.
Our Customers

Over 300+ of the world’s best restaurants use Black Box Intelligence

Upcoming

Restaurant Industry: State of the Workforce Webinar

Upcoming | 1:00pm to 2:00pm CST

This webinar session will bring you up to date on the current state of the restaurant workforce including information on staffing, turnover, compensation, benefits, diversity, inclusion, training and more.

This webinar is open to all restaurant operators. Please use your company email address to register. Personal email addresses such as Gmail, Hotmail, iCloud etc… will not be approved. You can attend this webinar session ONLY if you are a restaurant operator or current client of Black Box Intelligence™ (subscribed to Workforce, Financial and/or Guest Intelligence). For questions, contact marketing@blackboxintelligence.com.

October 20, 2022

Q4 State of the Industry Webinar

Thursday, October 20, 2022 | 1:00pm to 2:00pm CST

The one-stop shop for all things restaurant sales, traffic, staffing, turnover, consumer sentiment and guest satisfaction trends. This quarterly client-only benefit will take a look at segment, industry and cuisine trends, the labor market and the economy; all in under an hour. These sessions are uniquely designed to be a resource for you to reveal insights with unparalleled data connecting the dots between your most critical initiatives.

 

 

Testimonials

A trusted partner for restaurant leaders for over 25 years

Latest Blogs

Get started with Black Box Intelligence

Complete the form to speak with our team. We’ll show you how you can use the most comprehensive collection of restaurant data and analytics to improve your performance.

Speak to a Product Expert