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The Future of Restaurant Performance Management is Here.
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Why BBI
Why BBI
Complete Picture
Connect guest experience, employee satisfaction and financial performance
Predictable ROI
Predictable traffic and sales modelling
Restaurant Specialists
We get you because we are you
Our Customers
A who's who of restaurant powerhouses.
Platform
Platform
Platform Overview
Entire Product Suite
Performance Intelligence
360° AI Restaurant Performance Platform
GuestXM
Guest Experience Management
Review Management
Social Listening and Management
Surveys
Task Management
Guest Intelligence
Restaurant-Trained Guest Experience Analytics
Restaurant-Trained Analytics
Review Intelligence
Competitor Intelligence
Survey Intelligence
Social Intelligence
Financial Intelligence
Traffic & Sales
Workforce Intelligence
Pay, Benefits & Turnover
Additional Products
Supplier Intelligence
Benchmarks for Suppliers to Restaurant Industry
Market Intelligence
Benchmarks for Investors in Restaurant Industry
Integrations
Other products we integrate with
Total Rewards Survey
Insights from 158 restaurant brands
Use Cases
Who We Serve
For Operators and COOs
Optimize Execution Across Entire System
Fix Poor Performing Units
Minimize Costs, Maximize Efficiencies
Reduce Staff Turnover
Improve Guest Satisfaction
For Marketing Teams and CMOs
Acquire and Retain More Guests
Improve Guest Experience At Scale
Run Smarter Campaigns
Boost Average Star Ratings
For Finance Teams and CFOs
Steer Business Growth and Health
Create Dynamic Growth Engine
Optimize Margins
Consolidate Systems and Data
Hire and Retain Staff More Effectively
For HR Teams and CPOs
Become an Employer of Choice
Hire Smarter and Faster
Reduce Staff Turnover
Train Better
Resources
Restaurant Trends, Analysis & Commentary
By Resource Type
Search entire library
Events & Webinars
Restaurant Best Practices
Restaurant Insights & Research
Press Releases & In The News
Restaurant Glossary
State of the Industry Webinars
Our flagship quarterly deep dive into the latest restaurant trends
Lessons from the Field
Podcast interviews with top restaurant leaders
Out of the Box
Monthly restaurant industry trend updates.
Quick Links
Average Star Rating Hub
One-stop shop for all things ASR: How much it costs you, what to do to improve and more
Average Star Rating ROI Calculator
Calculate your predicted sales uplift of Average Star Rating improvement
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Best Practices Awards (BPAs)
Honoring top restaurant industry performers
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Best Practices Awards (BPAs)
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2023 State of the Restaurant Workforce