Hosting this event for the executive leadership of the restaurant industry is always the highlight of our year. This unique gathering is our chance to share powerhouse research, insights and best practices that focus on the key intersection of people and profits.

It is our privilege to present some of the brightest authors, speakers and industry trailblazers to share their stories and their vision. Whether you lead Operations, HR, Marketing, Finance or IT, we hope you will join us.

The 2019 event was home to over 250 restaurant industry senior leadership and c-suite executives from marketing, operations and human resources, who gathered to share best practices, network and celebrate the Best Practices Award winners. Our 2019 winners included: City Barbeque, J. Gilbert’s, LongHorn Steakhouse, NORMS Restaurants, The Cheesecake Factory and The Wendy’s Company.

In addition, it was also the time Black Box Intelligence (formerly TDn2K) recognized industry excellence in human resource and operational performance with the Diamond Catalyst Award presented to BJ’s Restaurants, Heart of the Workplace Award presented to la Madeleine and the Workplace Legacy Award presented to Steve King of Dave & Busters.

Westin Irving
400 West Las Colinas Boulevard
Irving, Texas 75039
Phone: 972.505.2900

please call the hotel directly and ask for the Global Best Practices room block.