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Black Box Intelligenceā¢ Announces Finalists for 2023’s Best Practices Awards
326 companies nominated to join the elite list of top performing restaurant brands at Black Box Intelligenceās Annual Conference. January 19, 2023 ā Black Box Intelligence, the leading provider of...
Black Box Intelligenceā¢ Announces GuestXM, Defining Next Generation of Customer Experience Management for Restaurants
New platform enables multi-location restaurants to quickly and accurately predict and respond to customer needs and local market trends at scale to grow their businesses. November 14, 2022 ā Black...
Black Box Intelligenceā¢ Announces Acquisition of AreTheyHappy, a powerful Reputation Management suite
The acquisition adds class-leading AI and workflow automation to deliver customer insights and social management tools for Restaurant and Hospitality brands. May 10, Dallas,...
Our Founders & the Beginning of Black Box Intelligenceā¢
In 1995, People Reportā¢ founder Joni Thomas Doolin and a group of restaurant human resource executives from five leading restaurant chains agreed to share, and more importantly, to benchmark the key...
A Lot Can Happen in a Year – 2021 ā Black Box Intelligence A Year in Review
A Lot Can Happen in a Year - 2021 ā Black Box Intelligenceā¢ A Year in ReviewWe kicked off 2021 by being acquired byĀ DiversisĀ Capital (almost exactly a year after rebranding to Black Box...
Happy Thanksgiving, from all of us at Black Box Intelligenceā¢
Happy Thanksgiving, from all of us at Black Box Intelligenceā¢ This hasnāt been an easy year, but we are thankful to have experienced it with you. We have watched restaurants adapt and innovate at an...
Black Box Intelligence Names Industry Veteran David Cantu as CEO
Black Box Intelligenceā¢ has announced that 30-year restaurant industry veteran David Cantu has joined the company as chief executive officer. Cantu has long served the hospitality sector as an...
Black Box Intelligenceā¢ Acquires MillerPulse LLC
Black Box Intelligenceā¢ Acquires MillerPulse LLC May 17, 2021ā Dallas, TX ā Black Box Intelligenceā¢ (BBI), a portfolio company of Diversis Capital Partners, announced today that it will...
New Administration Brings Fresh Challenges and Opportunities for Restaurant Industry
There are two ways to look at whatās facing the industry from a legislative, regulatory and reputational lens in 2021. One is what we knew was coming regardless of the election outcome and the other...
Black Box Intelligenceā¢ Receives Significant Growth Investment from Diversis Capital
Black Box Intelligenceā¢ Receives Significant Growth Investment from Diversis Capital Dallas, TX - January 8, 2021 ā Black Box Intelligenceā¢, the leader in data and actionable insights for the...
Black Box Intelligence Conducting Free Daily Sales and Traffic Survey for Restaurant Operators
āDALLAS, TEXAS, MARCH 26, 2020 ā Black Box Intelligenceā¢, leading provider of data and insights to the restaurant industry for over 20 years, recently opened a free survey for restaurant operators...
Leading Restaurants Recognized and Honored at the Global Best Practices Conference
Black Box Intelligenceā¢, formerly TDn2Kā¢, announced the winners of the 2020 Best Practices Awards today at the 25th annual Global Best Practices Conference in Dallas, Texas. The Best Practices...
Restaurant Insights Powerhouse Rebrands to Black Box Intelligence
TDn2K, the restaurant industryās most trusted suite of products to measure and drive performance has rebranded to Black Box Intelligenceā¢.
Workplace Legacy Award to Honor Two Restaurant Industry Leaders
Dina Barmasse and David Gordon are TDn2K’s Legacy Award winners, to be presented at the 2020 Global Best Practices Conference in Dallas, Texas.
![Joni Thomas Doolin Joins Jonathan Maze on āA Deeper Diveā [PODCAST]](https://blackboxintelligence.com/wp-content/uploads/2019/09/fernando-venzano-MYTyXb7fgG0-unsplash-610x406-1-400x250.jpg)
Joni Thomas Doolin Joins Jonathan Maze on āA Deeper Diveā [PODCAST]
Joni joins Jonathan Maze on “A Deeper Dive” podcast to discuss the labor crisis and strategies for restaurants to get ahead of it.
Meet Your Black Box Intelligence Client Success Team!
Meet Your Black Box Intelligence Client Success Team!Mary Hamill Senior Vice President, Customer Success Mary loves leading customer success and account management teams to foster customer retention...
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