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Black Box Intelligence™

Benchmarked Insights Powering Restaurant Performance and Brand Loyalty

Black Box Intelligence empowers hospitality teams to make faster, more impactful decisions rooted in facts. We monitor the heart and health of the industry so brands have a benchmark of how and where to grow.
Our Customers

Over 300+ of the world’s best restaurants use Black Box Intelligence


Restaurant Industry: State of the Workforce Webinar

Upcoming | 1:00pm to 2:00pm CST

This webinar session will bring you up to date on the current state of the restaurant workforce including information on staffing, turnover, compensation, benefits, diversity, inclusion, training and more.

This webinar is open to all restaurant operators. Please use your company email address to register. Personal email addresses such as Gmail, Hotmail, iCloud etc… will not be approved. You can attend this webinar session ONLY if you are a restaurant operator or current client of Black Box Intelligence™ (subscribed to Workforce, Financial and/or Guest Intelligence). For questions, contact

October 20, 2022

Q4 State of the Industry Webinar

Thursday, October 20, 2022 | 1:00pm to 2:00pm CST

The one-stop shop for all things restaurant sales, traffic, staffing, turnover, consumer sentiment and guest satisfaction trends. This quarterly client-only benefit will take a look at segment, industry and cuisine trends, the labor market and the economy; all in under an hour. These sessions are uniquely designed to be a resource for you to reveal insights with unparalleled data connecting the dots between your most critical initiatives.



Numbers You Can Count On

We connect the dots between employees, guests and financial performance using the most robust set of restaurant industry data.

Million Employees Represented

Billion in Annual Sales

Restaurant Units

Brands Across 6+ Segments

Black Box Intelligence™ Solutions for Restaurants

Metrics that matter to all areas of the business

Financial Intelligence

Sales & Traffic Performance Insights

Guest Intelligence

Brand & Competitor Guest Sentiment

Workforce Intelligence

Staffing and Compensation


Reputation Management

Your Brand, Their Brands, Our Insights – in a Single Platform

Comprehensive Data

Observe sales, traffic, employee and guest data for your brand and industry.

Structured Insights

Absorb information faster with AI that simplifies even the most complex data set.

Trusted Partner

Make secure decisions with BBI as your guide.

Built for Hospitality

Stay connected to where the industry is going and how you rank amongst the competition.

Make decisions backed by the industry’s most trusted data source

  • Financial Intelligence
Financial Intelligence™ empowers you and your teams to take the right actions at the right time – using your data and comparing it to the competition.
  • Build a comprehensive picture of key business metrics
  • Understand omni-channel performance
  • Maximize sales growth opportunities
Black Box Workforce Intelligence
  • Workforce Intelligence
Workforce Intelligence™ is the roadmap HR leaders have come to rely on to continuously improve employee experience and performance.
  • Improve productivity and performance
  • Increase engagement and retention
  • Become the employer of choice
Black Box Workforce Intelligence
  • Guest Intelligence
Guest Intelligence™ lets you snack and take action on sentiment and satisfaction insights using proprietary AI technology.
  • Increase share of wallet
  • Improve awareness and perception
  • Protect and build brand loyalty
  • AreTheyHappy
AreTheyHappy gives teams across the organization a platform to control how brand reputation gets managed.
  • Manage unlimited profiles and pages for every location in a single feed
  • Configure role-based access to get the right stakeholders involved and focused on the right task
  • Create custom surveys that capture more actionable feedback for your teams

A trusted partner for restaurant leaders for over 25 years

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Get started with Black Box Intelligence

Complete the form to speak with our team. We’ll show you how you can use the most comprehensive collection of restaurant data and analytics to improve your performance.

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