Restaurant Executives Trust Black Box Intelligence™ for
What’s now, what’s new, what’s next
How does The Black Box Intelligence Platform and our suite of solutions give you a leg-up over your competition?
Our competitive benchmark data drives even better decisions
Get a 360-view into the health of your business
Why Black Box Intelligence?
25+ Years of restaurant data you can depend on
Since the inception of Black Box Intelligence’s People Report in 1995, restaurant executives and their operators have relied on our data, insights, trends, and perspective to make more informed and strategic decisions that deliver results.
Secure , safe and trusted
Founded by restaurant executives, Black Box Intelligence™ is the most trusted data and insights in the industry. We focus exclusively on the needs of the restaurant industry – to shape our data, our tools, and our insights.
Deep insight, better foresight
Looking back is helpful. But having deep insights into your peers’ market and strategy alongside your own, plus the largest set of consumer and workforce restaurant data available gives you more foresight and a higher chance of success.
Less data-chaos, more confidence
Integrity across all data integrations
Micro and macro moments that make sense
Access to executive thinkers
Set new standards for hospitality
with The Black Box Intelligence Platform and suite of solutions for restaurants
Understand macro trends, the market and measure performance to drive sales, traffic and revenue.
Track, benchmark and improve employee turnover by understanding trends across your workforce.
Connect customer reviews from all major review and social media sites, engage guests in real-time, and build customer loyalty.
Stay on the pulse of industry and brand health
Black Box Intelligence delivers monthly insights on restaurant industry sales and traffic, workforce and guest sentiment trends so you never have to wonder if you’re making the right decisions for your business.
Over 300+ of the world’s best restaurants use Black Box Intelligence
A trusted partner for restaurant leaders for over 25 years
"Competition is fierce and we are continually looking at ways to build competitive advantages for Darden. The data and insights from Black Box Intelligence are a terrific addition to our insights capabilities."
"Black Box Financial Intelligence is an intuitive user platform for comparative data in our industry. I love the user-friendly dashboard interface."
"Black Box Workforce Intelligence consistently provides timely and valuable benchmarking data that we use to make key decisions."
"Black Box Guest Intelligence shows our operations teams our guests’ real-time feedback. We’re able to say, ‘this is what our customers are saying.’ We can pinpoint what is affecting traffic and sales, follow-up, and react quickly to the key areas that affect our business."
"We really enjoy your team and their insight. Your product has made us better operators and franchisors. Really helps to tell a story. Keep the intel coming."
All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. After experiencing the softest sales growth results...
Black Box Intelligence™ Announces GuestXM, Defining Next Generation of Customer Experience Management for Restaurants
New platform enables multi-location restaurants to quickly and accurately predict and respond to customer needs and local market trends at scale to grow their businesses. November 14, 2022 – Black...
If you look closely at your restaurant operations, nestled deep within your positive sales growth is a top performing team. What makes a restaurant workforce ‘top performing’? We often focus...