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Restaurant Executives Trust Black Box Intelligence™ for

What’s now, what’s new, what’s next

How does The Black Box Intelligence Platform and our suite of research solutions give you a leg-up over your competition?
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Our competitive benchmark data drives even better decisions

Greater Volume

Leverage industry-leading data captured straight from the source

Deeper Insights

Uncover your blind spots and cash cows

Richer Context

Get a 360-view into the health of your business

Why Black Box Intelligence?

25+ Years of restaurant data you can depend on

Since the inception of Black Box Intelligence’s People Report in 1995, restaurant executives and their operators have relied on our data, insights, trends, and perspective to make more informed and strategic decisions that deliver results.

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Secure , safe and trusted

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Founded by restaurant executives, Black Box Intelligence™ is the most trusted data and insights in the industry. We focus exclusively on the needs of the restaurant industry – to shape our data, our tools, and our insights.

Deep insight, better foresight

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Looking back is helpful. But having deep insights into your and your peers’ market and strategy plus the largest set of consumer and workforce restaurant data available gives you more foresight and a higher chance of success.

Less data-chaos, more confidence

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We give your individual teams access but with an integrated approach. We empower your insights, analytics, finance, marketing, and HR teams with the data they need in a platform that doesn’t require rivers, lakes, or seas of integration on your part.

Integrity across all data integrations

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Integrity and security is the measure of success when it comes to managing and protecting your data. We collect and protect data from only the most trusted partners and sources so that you can move forward with knowledge and confidence.

Micro and macro moments that make sense

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Big picture is important. And, we also believe in giving your teams access to important micro moments that make up those macro trends. Zoom in, make comparisons and even more confident decisions across brands, regions, markets, day-parts, and more.

Access to executive thinkers

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Experience and gut instinct still mean something at Black Box Intelligence. We bring restaurant executives and analysts together to discuss the possibilities and probabilities that lead to results [- backed by our data, insights, and perspective of course.
Our Platform

Set new standards for hospitality

with The Black Box Intelligence Platform and suite of research solutions for restaurants
Financial Intelligence

Understand macro trends, the market and measure performance to drive sales, traffic and revenue.

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Workforce Intelligence

Track, benchmark and improve employee turnover by understanding trends across your workforce.

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Guest Intelligence
Build new strategies based on guest feedback to improve operations and identify areas of opportunity.
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AreTheyHappy

Connect customer reviews from all major review and social media sites, engage guests in real-time, and build customer loyalty.

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Stay on the pulse of industry and brand health

Black Box Intelligence delivers monthly insights on restaurant industry sales and traffic, workforce and guest sentiment trends so you never have to wonder if you’re making the right decisions for your business.

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Our Customers

Over 300+ of the world’s best restaurants use Black Box Intelligence

Testimonials

A trusted partner for restaurant leaders for over 25 years

Darden
Ali Charri
SVP of Strategy & Insights, Darden Restaurants

 

"Competition is fierce and we are continually looking at ways to build competitive advantages for Darden. The data and insights from Black Box Intelligence are a terrific addition to our insights capabilities."

Anthony's Coal Fired Pizza
Andrea Cornette
Sr. Finance Analyst Anthony’s Coal Fired Pizza

 

"Black Box Financial Intelligence is an intuitive user platform for comparative data in our industry. I love the user-friendly dashboard interface."

The Cheesecake Factory
Dina Barmassee
SVP HR The Cheesecake Factory

 

"Black Box Workforce Intelligence consistently provides timely and valuable benchmarking data that we use to make key decisions."

Big River Restaurant Group
Donlyn Kwedar
HR/Marketing Director Big River Restaurant Group

 

"Black Box Guest Intelligence shows our operations teams our guests’ real-time feedback. We’re able to say, ‘this is what our customers are saying.’ We can pinpoint what is affecting traffic and sales, follow-up, and react quickly to the key areas that affect our business."

twin Peaks Restaurant
Joel Hummel
CEO Twin Peaks

 

"We really enjoy your team and their insight. Your product has made us better operators and franchisors. Really helps to tell a story. Keep the intel coming."

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