Restaurant Executives Trust Black Box Intelligenceā¢ for
Whatās now, whatās new, whatās next
How does The Black Box Intelligence Platform and our suite of solutions give you a leg-up over your competition?
Our competitive benchmark data drives even better decisions
Greater Volume
Deeper Insights
Richer Context
Get a 360-view into the health of your business
Why Black Box Intelligence?
25+ Years of restaurant data you can depend on
Since the inception of Black Box Intelligenceās People Report in 1995, restaurant executives and their operators have relied on our data, insights, trends, and perspective to make more informed and strategic decisions that deliver results.
Secure , safe and trusted
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Founded by restaurant executives, Black Box Intelligenceā¢ is the most trusted data and insights in the industry. We focus exclusively on the needs of the restaurant industry ā to shape our data, our tools, and our insights.
Deep insight, better foresight
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Looking back is helpful. But having deep insights into your peersā market and strategy alongside your own, plus the largest set of consumer and workforce restaurant data available gives you more foresight and a higher chance of success.
Less data-chaos, more confidence
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Integrity across all data integrations
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Micro and macro moments that make sense
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Access to executive thinkers
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Our Platform
Set new standards for hospitality
with The Black Box Intelligence Platform and suite of solutions for restaurants
Financial Intelligence
Understand macro trends, the market and measure performance to drive sales, traffic and revenue.
Workforce Intelligence
Track, benchmark and improve employee turnover by understanding trends across your workforce.
Guest Intelligence
AreTheyHappy
Connect customer reviews from all major review and social media sites, engage guests in real-time, and build customer loyalty.
Stay on the pulse of industry and brand health
Black Box Intelligence delivers monthly insights on restaurant industry sales and traffic, workforce and guest sentiment trends so you never have to wonder if youāre making the right decisions for your business.
Our Customers
Over 300+ of the worldās best restaurants use Black Box Intelligence
Testimonials
A trusted partner for restaurant leaders for over 25 years
Ali Charri
"Competition is fierce and we are continually looking at ways to build competitive advantages for Darden. The data and insights from Black Box Intelligence are a terrific addition to our insights capabilities."
Andrea Cornette
"Black Box Financial Intelligence is an intuitive user platform for comparative data in our industry. I love the user-friendly dashboard interface."
Dina Barmassee
"Black Box Workforce Intelligence consistently provides timely and valuable benchmarking data that we use to make key decisions."
Donlyn Kwedar
"Black Box Guest Intelligence shows our operations teams our guestsā real-time feedback. Weāre able to say, āthis is what our customers are saying.ā We can pinpoint what is affecting traffic and sales, follow-up, and react quickly to the key areas that affect our business."
Joel Hummel
"We really enjoy your team and their insight. Your product has made us better operators and franchisors. Really helps to tell a story. Keep the intel coming."
Latest Blogs
Restaurant Sales Remain Strong With Last Two Months Posting Highest Growth Since March
All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. After experiencing the softest sales growth results...
Black Box Intelligenceā¢ Announces GuestXM, Defining Next Generation of Customer Experience Management for Restaurants
New platform enables multi-location restaurants to quickly and accurately predict and respond to customer needs and local market trends at scale to grow their businesses. November 14, 2022 ā Black...
Key Workforce Changes Needed to Build a Top Performing Team
If you look closely at your restaurant operations, nestled deep within your positive sales growth is a top performing team. What makes a restaurant workforce ātop performingā? We often focus...
