Restaurant Executives Trust Black Box Intelligence™ for
What’s now, what’s new, what’s next
How does The Black Box Intelligence Platform and our suite of solutions give you a leg-up over your competition?
Our competitive benchmark data drives even better decisions
Greater Volume
Deeper Insights
Richer Context
Get a 360-view into the health of your business
Why Black Box Intelligence?
25+ Years of restaurant data you can depend on
Since the inception of Black Box Intelligence’s People Report in 1995, restaurant executives and their operators have relied on our data, insights, trends, and perspective to make more informed and strategic decisions that deliver results.
Secure , safe and trusted
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Deep insight, better foresight
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Looking back is helpful. But having deep insights into your peers’ market and strategy alongside your own, plus the largest set of consumer and workforce restaurant data available gives you more foresight and a higher chance of success.
Less data-chaos, more confidence
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Integrity across all data integrations
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Micro and macro moments that make sense
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Access to executive thinkers
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Our Platform
Set new standards for hospitality
with The Black Box Intelligence Platform and suite of solutions for restaurants
Financial Intelligence
Understand macro trends, the market and measure performance to drive sales, traffic and revenue.
Workforce Intelligence
Track, benchmark and improve employee turnover by understanding trends across your workforce.
Guest Intelligence
AreTheyHappy
Connect customer reviews from all major review and social media sites, engage guests in real-time, and build customer loyalty.
Stay on the pulse of industry and brand health
Black Box Intelligence delivers monthly insights on restaurant industry sales and traffic, workforce and guest sentiment trends so you never have to wonder if you’re making the right decisions for your business.
Our Customers
Over 300+ of the world’s best restaurants use Black Box Intelligence
Restaurant Industry: State of the Workforce Webinar
This webinar session will bring you up to date on the current state of the restaurant workforce including information on staffing, turnover, compensation, benefits, diversity, inclusion, training and more.
This webinar is open to all restaurant operators. Please use your company email address to register. Personal email addresses such as Gmail, Hotmail, iCloud etc… will not be approved. You can attend this webinar session ONLY if you are a restaurant operator or current client of Black Box Intelligence™ (subscribed to Workforce, Financial and/or Guest Intelligence). For questions, contact marketing@blackboxintelligence.com.
Q4 State of the Industry Webinar
The one-stop shop for all things restaurant sales, traffic, staffing, turnover, consumer sentiment and guest satisfaction trends. This quarterly client-only benefit will take a look at segment, industry and cuisine trends, the labor market and the economy; all in under an hour. These sessions are uniquely designed to be a resource for you to reveal insights with unparalleled data connecting the dots between your most critical initiatives.
Testimonials
A trusted partner for restaurant leaders for over 25 years
Ali Charri
"Competition is fierce and we are continually looking at ways to build competitive advantages for Darden. The data and insights from Black Box Intelligence are a terrific addition to our insights capabilities."
Andrea Cornette
"Black Box Financial Intelligence is an intuitive user platform for comparative data in our industry. I love the user-friendly dashboard interface."
Dina Barmassee
"Black Box Workforce Intelligence consistently provides timely and valuable benchmarking data that we use to make key decisions."
Donlyn Kwedar
"Black Box Guest Intelligence shows our operations teams our guests’ real-time feedback. We’re able to say, ‘this is what our customers are saying.’ We can pinpoint what is affecting traffic and sales, follow-up, and react quickly to the key areas that affect our business."
Joel Hummel
"We really enjoy your team and their insight. Your product has made us better operators and franchisors. Really helps to tell a story. Keep the intel coming."
Latest Blogs
Consumer Confidence Bolsters Restaurant Sales & Traffic Growth in August
Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on...
Widespread Slowdown of YoY Sales and Traffic Growth Continues for all Restaurant Segments
Brands need to double-down on experience, assess value to earn guests' shrinking share of wallet All growth numbers are year over year unless specified. Best and worst performing region, segment and...
Summer Slowdown Continues as Record-High Inflation Keeps Consumers Questioning Spend
New data from Black Box Intelligence confirms fewer price hikes positively impacts intent to return; leads to increase in guest traffic and sales All growth numbers are year over year unless...
