Black Box Intelligence™
Restaurant Data & Insights for the Entire Organization
Move forward with knowledge and confidence using benchmarked restaurant data that empowers collaborative decision-making across your organization.
With Data You Can Trust, Teams Don’t Have to Do Any Guesswork
Every company has a unique value proposition, a mix of products and experiences that help them stand out. We like to think of competitive restaurant data as collaborative insights that can breed mutual success – across our industry and more importantly, across all of your teams.
Integrated data delivers a new standard for clear, actionable insights
We simplify your intelligence ecosystem by connecting your sales, guest traffic and workforce data alongside the most up-to-date insights from employees, customers and consumers.
- Get access to your data and over 72,000 other restaurants and segments
- Create a single-source of truth that connects the dots between people, profits, and performance
- Receive consistent, accurate, comparable insights straight to your inbox
Emerging Small & medium Businesses
Your Partner in Profitable Growth
Analyst support and immediate insights added to your teams
High-growth and rapid innovation demands a high-touch partner in your success. Your analyst and customer success team understand and will help your teams unlock collaboration and impact across your organization.
- An Onboarding and integration team that understands how data flows in the restaurant industry
- Strategy and business review sessions available to help you get the most out of the data, reports, and scorecards
- Support and success that moves at the same pace you do
A Toolbelt of Data Your Operators Can Rely On
Translate big data into big action at all-levels
Surround your operators with the national, regional, and local insights they need to spot problem areas fast and keep performance levels high.
- Provide regular and reliable reports that cover regional, market, and segmented insights
- Give new operators a data-driven playbook to ramp performance
- Get more support for new strategies with data-backed recommendations
Insights delivered to every team – benchmarked for impact
See how staffing impacts sales and traffic, monitor compensation trends to stay competitive, and understand your workforce’s demographics relative to the markets you operate in.
Understand brand perception, manage your online reputation across all channels, use real-time consumer data to design better performing offers and campaigns, and stay aligned with other teams.
Observe the impact of macro trends on sales and guest traffic, enhance board-room conversations with benchmarked insights, and support more confident decisions across marketing, HR, and operations.
Monitor region and store-level guest and sales traffic, understand performance challenges, build and deploy new processes based on guest feedback, and become a trusted advisor across your organization.
Executive-Level Analysis And Reporting
Stay on top of your data with our executive level analysis reporting. Get executive scorecards providing high-level performance snapshots and quarterly updates giving you the most crucial benchmarks.
Over 300+ of the world’s best restaurants use Black Box Intelligence
A trusted partner for restaurant leaders for over 25 years
"Competition is fierce and we are continually looking at ways to build competitive advantages for Darden. The data and insights from Black Box Intelligence are a terrific addition to our insights capabilities."
"Black Box Financial Intelligence is an intuitive user platform for comparative data in our industry. I love the user-friendly dashboard interface."
"Black Box Workforce Intelligence consistently provides timely and valuable benchmarking data that we use to make key decisions."
"Black Box Guest Intelligence shows our operations teams our guests’ real-time feedback. We’re able to say, ‘this is what our customers are saying.’ We can pinpoint what is affecting traffic and sales, follow-up, and react quickly to the key areas that affect our business."
"We really enjoy your team and their insight. Your product has made us better operators and franchisors. Really helps to tell a story. Keep the intel coming."
All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. After experiencing the softest sales growth results...
Black Box Intelligence™ Announces GuestXM, Defining Next Generation of Customer Experience Management for Restaurants
New platform enables multi-location restaurants to quickly and accurately predict and respond to customer needs and local market trends at scale to grow their businesses. November 14, 2022 – Black...
If you look closely at your restaurant operations, nestled deep within your positive sales growth is a top performing team. What makes a restaurant workforce ‘top performing’? We often focus...