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Industry Comp Sales & Traffic
Comp Sales
-7.48%Comp Traffic
-13.66%*2-year comp sales and traffic (only applies from March 2021)
Restaurant Workforce Turnover
Manager Turnover*
Q3 '20
Roll 12
Roll 12
Hourly Turnover*
Q3 '20
Roll 12
Roll 12
*Black Box Workforce Intelligence, September, 2020 Release
October was the best month for restaurant same-store sales growth since February, however, the biggest headline of the month is how much the recovery slowed down. Same-store sales growth was -7.5% during October, which represented a small 0.6 percentage point improvement from September’s year–over–year results. By contrast, same-store sales improved on average 3.6 percentage points during each of the months between July and September.
Black Box Intelligence™ (formerly TDn2K) is the leading data and insights provider of workforce, guest, consumer and financial performance benchmarks for the hospitality industry. The Black Box Intelligence product suite is the industry standard for operators seeking to achieve best-in-class performance results. With the largest and most reliable set of real restaurant data in the marketplace, Black Box Intelligence currently tracks and analyzes more than 290 brands, 2.3 million employees, 50,000 restaurant units and $76 billion in annual sales revenue. Black Box Intelligence is also the producer of the Global Best Practices Conference held annually in Dallas, Texas.
The Black Box Intelligence Restaurant Industry Snapshot™ includes: industry leading financial performance metrics including sales and traffic from the largest set of real restaurant data at the region and market level. This monthly update also includes workforce trends, as well as expert commentary from Black Box Intelligence analysts. Each update provides context around economic conditions, regional benchmarks and a look at what’s to come.