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Restaurant Industry Snapshot™ December, 2020

December Ends 2020 with Exasperating Sales Results; Final Week Offers Reasons for Optimism


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Industry Comp Sales & Traffic

Comp Sales


Comp Traffic


*2-year comp sales and traffic (only applies from March 2021)

Restaurant Workforce Turnover

Manager Turnover*

Q4 '20
Roll 12

Hourly Turnover*

Q4 '20
Roll 12
*Black Box Workforce Intelligence, November, 2020 Release

In December, the restaurant industry posted the worst results seen since July. Same-store traffic growth was -18.6%, 3 percentage points lower than November. Same-store sales growth was -13.3%. This was the second consecutive month that year-over-year sales growth fell by more than 3 percentage points compared to the previous month. This trend, which started in November, can be attributed to a combination of an increase in COVID-19 cases and winter weather hindering outdoor dining.

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Black Box Intelligence™ (formerly TDn2K) is the leading data and insights provider of workforce, guest, consumer and financial performance benchmarks for the hospitality industry. The Black Box Intelligence product suite is the industry standard for operators seeking to achieve best-in-class performance results. With the largest and most reliable set of real restaurant data in the marketplace, Black Box Intelligence currently tracks and analyzes nearly 300 brands, 2.4 million employees, 50,000 restaurant units and $76 billion in annual sales revenue. Black Box Intelligence is also the producer of the Global Best Practices Conference held annually in Dallas, Texas.

The Black Box Intelligence Restaurant Industry Snapshot™ includes: industry leading financial performance metrics including sales and traffic from the largest set of real restaurant data at the region and market level. This monthly update also includes workforce trends, as well as expert commentary from Black Box Intelligence analysts. Each update provides context around economic conditions, regional benchmarks and a look at what’s to come.

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