Workforce Intelligence (formerly People Report) has curated data surrounding the state of the restaurant employee to kick off 2018. According to the data, turnover has once again reached new record highs despite optimism that it had peaked in recent quarters.
Additionally, research from Gallup that was recently presented at the 2018 Global Best Practices Conference shows that employee engagement is lower than ever before, creating more problems for restaurants.
Finally, Black Box Intelligence (formerly TDn2K) has correlated workforce practices to sales performance for top-selling companies and found that, shockingly, paying your general managers more can improve their performance and longevity with your company.
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