First, let’s take a look at what top performance in the restaurant industry looks like:
- Black Box Intelligence (formerly TDn2K) distinguishes top-performing companies as those in the top 25 percent of comp sales growth.
- In 2017, these brands in the top quartile reported an average comp sales growth of 2.4 percent, compared to the bottom quartile which reported an average comp sales growth of -6.9 percent.
- Top performers also reported 6.2 percent higher traffic growth and 2.3 percent higher guest check growth.
- Finally, restaurant brands in the top tier of sales performance received 6 percent lower management turnover and 11.3 percent lower hourly turnover than their segment benchmarks in 2017.
Guest Intelligence (formerly Guest Intelligence (formerly White Box Social Intelligence))™ presents the latest data on the biggest gaps in guest sentiment between the best-in-class restaurants and their segment median.
Find out more about how guest satisfaction in your restaurant can have a direct impact on your sales and traffic.
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Coronavirus and the Restaurant Industry: What the Data Shows This is a special update by Black Box Intelligence™ outlining the evolving impact of COVID-19 on the restaurant industry. We will continue to monitor the outbreak on a weekly basis. Check this page for...
DALLAS, TEXAS, MARCH 26, 2020 – Black Box Intelligence™, leading provider of data and insights to the restaurant industry for over 20 years, recently opened a free survey for restaurant operators to collect and distribute daily sales and traffic data. “In a time...
The restaurant industry is finding ways to support the communities in which they operate in the midst of the global pandemic crisis.