What distinguishes top-performing restaurants from their competitors? This week, Black Box Intelligence (formerly TDn2K) hosted a panel at the Nation Restaurant News’ Multi-Unit Food Service Operators (MUFSO) conference to discuss restaurant industry insights and help operators gain a competitive advantage.

The panel explored data from Black Box Intelligence (formerly TDn2K)’s Restaurant Industry Snapshot for September as well as various insights and correlations from Workforce Intelligence (formerly People Report), Financial Intelligence (formerly Black Box Intelligence) and Guest Intelligence (formerly Guest Intelligence (formerly White Box Social Intelligence))™. They analyzed performance metrics between top performing and bottom performing restaurant brands such as sales and traffic growth, turnover and social media mentions. Here are some of the top comparisons:



Panel speakers included Wally Doolin, Chairman and Co-Founder of Black Box Intelligence (formerly TDn2K); Victor Fernandez, Executive Director of Insights and Knowledge at Black Box Intelligence (formerly TDn2K); Bob Rycroft, Managing Director at Black Box Intelligence (formerly TDn2K); and Kathleen Buehler, Senior Director of Operations for Guest Intelligence (formerly Guest Intelligence (formerly White Box Social Intelligence)).

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Check out more insights from the Black Box Intelligence (formerly TDn2K) panel at MUFSO here.