With today’s tightening labor market, the issue of competitively rewarding employees across your entire organization must be top of mind. Workforce Intelligence (formerly People Report), a Black Box Intelligence (formerly TDn2K) company, helps companies address this challenge with its annual Corporate Compensation and Benefits Survey (CCBS). Each year, Workforce Intelligence (formerly People Report) collects the most relevant data from leading restaurant brands across the nation. The final report highlights key compensation and benefits metrics classified by dining segment as well as based on company system-wide sales.

What’s New in 2016

This year, Workforce Intelligence (formerly People Report) added a number of new features to give participants an even more granular view of their data. “This year’s compensation results have been expanded more than ever before to include the range of pay (from the first to third quartiles) for corporate level positions. We have added over 20 new positions to the survey, and are providing data on the number of direct reports per position all to help operators customize the data to their needs,” explains Jennifer Hubert, Senior Business Analyst and Product Manager at Black Box Intelligence (formerly TDn2K).

Some of the new positions added in 2016 include:

  • Chief Development Officer/Head of Development
  • Compensation/Benefits Analyst
  • Director – Field Human Resources
  • Head of Risk Management

Insights from 2016 CCBS Results

This year’s final report included a number of valuable insights to help restaurant operators understand how they stack up against their competition. A few examples of those insights include:

  • Labor costs as a percentage of sales have increased by four percent for restaurant employees since 2010.
  • Quick service was the industry segment with the lowest average merit salary increases for their restaurant managers. Upscale casual/fine dining had the largest increases.
  • The average target bonus for casual dining general managers in 2016 in 26 percent of base salary.
  • Companies with total benefits costs per employee representing over 27 percent of employee salary have over three times better average same-store traffic performance than those whose benefits offerings are smaller.
  • Average participation in HMO plans among hourly employees increased by 16 percent. PPO participation dropped by 10 percent.

How do I purchase this report?

Contact Melissa Doolin-Koehne at melissa.doolin-koehne@tdn2k.com. Member pricing is $2,495; non-member pricing is $3,495.

For questions on these insights from CCBS, contact Victor Fernandez at victor.fernandez@tdn2k.com.