FrontlineHourly employees discuss challenges, victories of the job at Summer Brand Camp

Hourly restaurant workers turned the tables on restaurant human resources and marketing executives Thursday to share their front-line experiences during the annual Summer Brand Camp event in Dallas, presented by Black Box Intelligence (formerly TDn2K) and BTC Revolutions.

The hourly employees said managers and corporate executives have a big impact on the front-line experience with simple actions.

The panel included: Wendy Alejo, a shift lead at Taco Bell; Kyle Istook, head bartender at On The Border; Dylan Johnson, bartender at Dallas’s Truck Yard, Dodie’s and Milo’s; Christina Peddy, assistant general manager at the Which Wich franchisee Smart Restaurant Group; and Chandler Purcell, branding assistant at Austin, Texas-based K&N Management, which franchises Rudy’s and owns Mighty Fine Burgers.

Click here to read the full article in Nation’s Restaurant News