Compare salary data, turnover, and more with over 2.8 million restaurant employees
Track online guest sentiment from unsolicited customer feedback from major review sites and social media
Understand your consumers and your competitors with data from 20 million credit card transactions
Measure your sales and traffic performance data against 31,000+ restaurant units
Subscribe to receive monthly industry sales, traffic, workforce and guest insights
Looking for the experts? Have an experienced Black Box Intelligence leader speak at your next industry event
Workforce Franchise Report
Receive a customized report providing your franchisees with benchmarks on key workforce metrics
Frequently Asked Questions
How do I subscribe/get access to Black Box Intelligence?
Membership starts by being a client of one or more of our core products: Workforce Intelligence, Financial Intelligence, Guest Intelligence or Consumer Intelligence. Your membership comes with dashboard access, custom reporting, a dedicated client success rep and so much more. For access to one or more information about our suite of products, contact firstname.lastname@example.org.
Do I have to/how do I submit data?
Yes. In order to build custom benchmarks for your brand, we ask that you submit data through our Secure File Transfer Protocol (SFTP). Don’t worry, we set all this up with you on an orientation call and walk you and your team through the process.
How do I know my data is secure?
Protecting our clients’ data is our priority. We are SSAE 16 certified and undergo annual reviews by external auditors. In addition, we have a number of encryption methods, secure VPN connections and annual employee training. We go above and beyond so you can rest assured.
What is the pricing of a Black Box Intelligence subscription?
Pricing varies for each of our products. Workforce Intelligence pricing is based on employee count, Financial Intelligence and Guest Intelligence is based on unit count and Consumer Intelligence is based on usage. The quickest way to get custom pricing for your brand is to talk with a member of our team, contact email@example.com.
What are the benefits of subscribing to the entire Black Box Suite of products?
Black Box Intelligence suite clients receive preferred pricing, as well as the ability to validate performance across all core products. Subscribers of core products receive exclusive insights from quarterly performance reviews with a senior analyst, as well as a competitive scorecard that captures what differentiates top sales performers in the restaurant industry by combining financial, workforce and social data.