guestXM – by Black Box Intelligence

Sales and Traffic

Accelerated Sales & Traffic Growth Bring Optimism to Restaurants

In November, the restaurant industry saw accelerated same-store sales and traffic growth, marking the strongest traffic performance in almost two years.

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Preparing Your Restaurant for the Seasonal Rush

Navigate the holiday rush and post-holiday slump with insights on wellness menus, loyalty programs, tech innovations, and actionable feedback to keep your restaurant thriving year-round.

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Restaurant Industry Insights You Need to Know Heading into 2024

Explore key insights from GuestXM’s Q4 State of the Restaurant Industry.

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Denny’s Success Equation: Where Value Brings Momentum

Fasika Melaku, VP and Chief Learning & Development Officer at Denny’s, a beloved American family-friendly diner-style restaurant chain, shares her insights on the power of a customer-centric mindset.

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Rising Drive-Through Demands: Quick-Service Brands Adapt to Trends

In today's highly competitive market, meeting drive-through expectations have become a formidable challenge for most quick-service brands.

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