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2021 Guide for Restaurants: 14 Things to Watch

Black Box Intelligence | 01.20.2021
Thought Leadership Read

December Ends 2020 with Exasperating Sales Results; Final Week Offers Reasons for Optimism

Black Box Intelligence | 01.14.2021
Industry Snapshot Read

Black Box Intelligence™ Receives Significant Growth Investment from Diversis Capital

Black Box Intelligence | 01.8.2021
Statement Read

Guest Sentiment in November Offers Insight into Best Performing Menu Items

Black Box Intelligence | 12.9.2020
Guest Sentiment Read

November Restaurant Industry Sales Signal a More Challenging Environment is Ahead

Black Box Intelligence | 12.3.2020
Industry Snapshot Read

Despite Stalled Growth in Sales, Restaurants See Strong Sentiment in October

Black Box Intelligence | 11.11.2020
Guest Sentiment Read

Fears of a Second Coronavirus Wave Bring Restaurant Sales to a Halt in October

Black Box Intelligence | 11.5.2020
Industry Snapshot Read

Guest Sentiment Improves; New Drivers Behind Dining Decisions

Black Box Intelligence | 10.14.2020
Guest Sentiment Read

Restaurant Sales & Traffic Results Show Upward Momentum; Still Ground to Cover

Black Box Intelligence | 10.8.2020
Industry Snapshot Read
The workforce faces increased challenges related to staffing during the COVID pandemic, especially as the restaurant industry was already understaffed.

Staffing through the Crisis: COVID-19 & Restaurant Employees

Black Box Intelligence | 10.7.2020
Industry Workforce Read
The current uncertainty caused by this unique environment is reflected in the latest guest sentiment numbers from Black Box Guest Intelligence™

Restaurants Maintain Steady Service Sentiment Even as Recovery Slows

Black Box Intelligence | 09.9.2020
Guest Sentiment Read
Restaurant sales from August 2020 continue improving, but there is still a long way to go before getting back to pre-pandemic levels.

August Posts Best Sales Results Since February; Industry Still Not Close to Pre-COVID Performance

Black Box Intelligence | 09.3.2020
Industry Snapshot Read

In the News

Two Months That Tore Apart the Food Chain


How Restaurants Can Solve the Labor Dilemma


Restaurant Industry Sales for Q3 Show Year-Over-Year Contraction for First Time in Two Years


Restaurant Industry Grappling with 'Relentless Erosion of Guest Counts'


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