The Main Course

Informed by insights. Powered by service.

Your go-to monthly restaurant industry blog covering sales and traffic, guest sentiment, workforce trends, consumer culture, conscious capitalism and so much more!

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Restaurants Start Year Strong with Positive Service Sentiment & Sales

Black Box Intelligence | 02.12.2020
Guest Sentiment Read

Weather Pushes Restaurants to Best Sales Growth in Four Years

Black Box Intelligence | 02.6.2020
Industry Snapshot Read

Leading Restaurants Recognized and Honored at the Global Best Practices Conference

Black Box Intelligence | 01.30.2020
Restaurant Industry News Read

Rising Guest Expectations Contribute to Waning Guest Sentiment

Black Box Intelligence | 01.15.2020
Guest Sentiment Read
Wally Doolin opines on the 2019 performance of the restaurant industry and offers some hope for operators heading into the new year.

Despite What You’ve Heard, Restaurants are Doing Well!

Wally Doolin | 01.14.2020
Thought Leadership Read
Download our latest guide for restaurant operators on third-party delivery and make sure you are making it work for you, not the other way around.

Managing the Third-Party Delivery Guest Experience

Black Box Intelligence | 01.13.2020
Restaurant Industry Guides Read

Predictable December Restaurant Sales Suggest Uncertain Start to 2020

Black Box Intelligence | 01.9.2020
Industry Snapshot Read
TDn2K, the restaurant industry’s most trusted suite of products to measure and drive performance has rebranded to Black Box Intelligence™.

Restaurant Insights Powerhouse Rebrands to Black Box Intelligence

Black Box Intelligence | 01.8.2020
Restaurant Industry News Read

Restaurant sales were up, but sentiment was down. What’s the catch?

Black Box Intelligence | 12.12.2019
Guest Sentiment Read

Winter is Coming: Weak Same-Store Sales Ahead Following Late Thanksgiving Holiday

Black Box Intelligence | 12.5.2019
Industry Snapshot Read

This is How Brands Growing Traffic Stand Out

Black Box Intelligence | 11.14.2019
Guest Sentiment Read
TDn2K annouced the finalists for the 2020 Best Practices Awards, honoring best-in-class performance in the hospitality industry.

Elite Restaurant Brands to be Recognized with the Best Practices Awards

Black Box Intelligence | 11.12.2019
Thought Leadership Read

In the News

31 Percent of Restaurants Offer Health Insurance to Workers


How Restaurants Can Solve the Labor Dilemma


Restaurant Industry Sales for Q3 Show Year-Over-Year Contraction for First Time in Two Years


Restaurant Industry Grappling with 'Relentless Erosion of Guest Counts'


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