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Your go-to restaurant industry data source covering sales, traffic, guest sentiment, workforce trends, consumer share of wallet, the evolving impact of the Coronavirus pandemic and so much more.

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2021 Guide for Restaurants: 14 Things to Watch

Black Box Intelligence | 01.20.2021
Thought Leadership Read

Guest Sentiment Improves; New Drivers Behind Dining Decisions

Black Box Intelligence | 10.14.2020
Guest Sentiment Read
The workforce faces increased challenges related to staffing during the COVID pandemic, especially as the restaurant industry was already understaffed.

Staffing through the Crisis: COVID-19 & Restaurant Employees

Black Box Intelligence | 10.7.2020
Industry Workforce Read
The current uncertainty caused by this unique environment is reflected in the latest guest sentiment numbers from Black Box Guest Intelligence™

Restaurants Maintain Steady Service Sentiment Even as Recovery Slows

Black Box Intelligence | 09.9.2020
Guest Sentiment Read
Restaurant sales from August 2020 continue improving, but there is still a long way to go before getting back to pre-pandemic levels.

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