Black Box Workforce Intelligence™
Comprehensive Workforce Data To Help You Take on Any Recruiting and Retaining Challenge
Recruiting, retaining, and rewarding employees is the number one challenge for brands and their restaurants.
It’s also the key to unlocking higher performance in the market. Black Box Workforce Intelligence™ gives you the most comprehensive and actionable workforce data so you can set the pace, instead of just keeping up.
Features
How leading hospitality brands connect people, purpose, and performance
Tackle Restaurant Turnover
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Track and benchmark turnover at the local level and by DMA
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Identify underperforming units and deliver operators data-driven action plans
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Analyze turnover’s impact on in-store performance and revenue
Increase Engagement and Retention
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Understand what motivates all employees — from hourly workers to the c-suite
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Understand workplace happiness
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Evaluate messages of diversity
Build Better Total Rewards Packages
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Stay relevant and competitive with what employees want
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Understand workforce demographics at a detailed level
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Monitor compensation trends to create competitive packages - down to the GM level
Workforce Data Designed to Serve Every Team
Operations
- Price salaries and benefit packages competitively, down to the GM level
- Arm yourself with crucial policy knowledge and understanding
Training
- Understand the value of turnover and plan onboarding programs accordingly
- Identify trends across your workforce
Finance
- Evaluate financial impact of employees by position
- Analyze how cost of turnover is impacting the organization
Recruitment
- Understand what motivates all employees, from hourly workers to c-suite level
- Evaluate messages of diversity and workplace happiness
Labor/HR
- Track, benchmark and improve turnover and identify underperforming units
- Understand your workforce demographics at a detailed level
- Build competitive employee total rewards packages
Remove the guesswork and subjective decision-making behind how you collaborate across departments.
Board-Ready Workforce Analysis
Executive Scorecard
High-Level Performance Snapshot
- The right view to monitor quarterly performance
- Monthly dashboard metrics with additional performance ranking
- Composite Diversity
Executive Summary
High-Level Quarterly Update
- PDF summary of the most relevant and crucial Workforce Intelligence benchmarks
- Perfect for company updates and board presentations
Black Box Intelligence Security & Compliance
Ultimate data protection
Breakthrough insights and growth aren’t the only reasons over 300 of the world’s most successful restaurant brands choose Black Box Intelligence. They also trust us to keep their data secure and protected at all times. When you’re using the Black Box Intelligence Platform, you can rest assured knowing that protecting your data is our #1 priority.
Impact Calculator
How is turnover affecting your financial performance?
Time-and-time-again, employee turnover directly correlates to sales performance. We can help you quantify manager and employee turnover —and why it’s impacting your finances.
E-Book
Outperforming competitors by 75%, really?
Read how one fast casual brand used compensation benchmarks to retain better restaurant managers and overcome industry-wide double-digit losses.
Our Customers
Over 300+ of the world’s best restaurants use Black Box Intelligence
Testimonials
A trusted partner for restaurant leaders for over 25 years
Ali Charri
"Competition is fierce and we are continually looking at ways to build competitive advantages for Darden. The data and insights from Black Box Intelligence are a terrific addition to our insights capabilities."
Andrea Cornette
"Black Box Financial Intelligence is an intuitive user platform for comparative data in our industry. I love the user-friendly dashboard interface."
Dina Barmassee
"Black Box Workforce Intelligence consistently provides timely and valuable benchmarking data that we use to make key decisions."
Donlyn Kwedar
"Black Box Guest Intelligence shows our operations teams our guests’ real-time feedback. We’re able to say, ‘this is what our customers are saying.’ We can pinpoint what is affecting traffic and sales, follow-up, and react quickly to the key areas that affect our business."
Joel Hummel
"We really enjoy your team and their insight. Your product has made us better operators and franchisors. Really helps to tell a story. Keep the intel coming."
Latest Blogs
Restaurant Industry Performance Pulse: June 29, 2022
About Half of All States Experienced Negative Sales Growth, Only 10 Achieved Positive Traffic Powered by Black Box Financial Intelligence™ Data through the week ending June 19,...
Guests More Positive About Experience Overall; Wait Times an Area of Opportunity
Restaurant Guest Satisfaction Snapshot™ - May, 2022 Top 5 Restaurant Brands Financial metrics are “same-store” metrics & reported on a one-year comparison unless otherwise noted Overall, May...
Restaurant Industry Performance Pulse: June 23, 2022
All Restaurant Daypart Sales Higher Than Pre-Covid Levels. Still, Wise to Watch Lunch & Late-Night Laggers Powered by Black Box Financial Intelligence™ Data through the week ending June 12, 2022...
