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Unrivaled Restaurant Analytics Products to Measure and Drive Performance

Black Box Intelligence™ is a suite of restaurant analytics and insights products created to simplify the lives of restaurant operators. Whether you are c-suite, finance, marketing, insights, human resources or operations, Black Box Intelligence has what you need.

Unlock the answers to your questions and impact your bottom line with Black Box Intelligence Restaurant Analytics

Who uses Black Box Intelligence Restaurant Analytics?

Finance

Present clear, actionable data and provide a definitive or complete picture of how your sales and traffic data stacks up against other restaurants

Human Resources

Boost employee retention and engagement by having the data and knowledge you need right at your fingertips

C-Suite

Validate and inform your decision making with in-depth knowledge of how your restaurants perform in the market and stay a step ahead of your competitors

Insights

Solidify your forecasting and projections with insights into consumer and employee behavior across all of the Black Box suite of products

Marketing

Use unsolicited guest feedback and consumer data to inform your promotions and messaging strategy

Employees Represented

Restaurant Units

in Restaurant Sales

Brands

2.4 Million

Employees Represented

50,000

Restaurant Units

$76 Billion

in Restaurant Sales

300+

Clients

Black Box Intelligence clients include:

“I’m new at this role in the company and in the process of getting to know the industry in the US Market, KPI’S, metrics, trends and Financial Intelligence is now one of my NEW BESTIES! The Intelligence dashboard is so easy to navigate, simple and high picture level but insightful enough to get a perspective of what’s going on with the business and be able to engage in executive conversations and get perspective of actions we could take for the brand. Looking forward to engaging more with the tool. As of now, probably one of the key reports I’m looking at on a daily basis.”

Alejandra Gonzalez | Marketing Director | Brinker International

I’m relatively new in my position at Wildflower Bread Company. I’m tasked with hiring and retaining employees for our 16-store fast-casual concept as well as our central production facility where we bake our artisan breads and desserts. The tools and information that Workforce Intelligence provides help me to do a better job as well as to track how our concept is performing against our segment and the industry at a local, regional and national level. Also, the white papers and detailed reports provide helpful information for us to stay on top of industry trends as well as for short and long-term planning.

Ali Johnston | Chief People Officer | Wildflower Bread Company

You have an incredible product and are terrific people to work with. Great job team!

Randy Dewitt | Founder | Front Burner Brands

We really enjoy your team and their insight. Your product has made us better operators and franchisors. Really helps to tell a story. Keep the intel coming. Looking forward to working with you and learning from you.

Joe Hummel | CEO | Twin Peaks

Black Box Intelligence consistently provides timely and valuable benchmarking data that we use to make key decisions. From the monthly Human Capital Intelligence reports, to the specialty and annual compensation/benefits reports, Black Box is a solid source of restaurant industry information.

Dina Barmassee | SVP HR | The Cheesecake Factory

The Main Course

Informed by Insights. Powered by Service.

COVID Fears Fuel Divide in Sentiment & Sales for Limited & Full-Service Restaurants

Black Box Intelligence | 09.15.2021
Guest Sentiment Read

In the highly competitive foodservice industry, where restaurant profit margins are often razor-thin, tracking your progress is vital to driving growth. Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. Since the pandemic accelerated the digitization of business, many restaurants are swimming with […]

Restaurant Calculations: Financial Metrics Every Restaurateur Should Track to Outperform the Competition

Black Box Intelligence | 09.13.2021
Financial Metrics Read

Restaurant Sales and Traffic Post Worst Results Since May

Black Box Intelligence | 09.9.2021
Industry Snapshot Read

Restaurant reviews hold a tremendous amount of sway for consumers. Word-of-mouth is some of the best marketing you can get, and there’s a direct correlation between high ratings and profitability. People trust other people, and when potential customers see that other guests enjoy your food, service and atmosphere, it makes them feel more confident in […]

Restaurant Reviews: What Are Your Customers Saying About You?

Black Box Intelligence | 08.31.2021
Blog Read

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