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The Restaurant Industry’s Most Trusted Suite of Products to Measure and Drive Performance

Black Box Intelligence™ is a suite of data and insights products created to simplify the lives of restaurant operators. Whether you are c-suite, finance, marketing, insights, human resources or operations, Black Box Intelligence has what you need.

Unlock the answers to your questions and impact your bottom line with Black Box Intelligence

Who uses Black Box Intelligence?

Finance

Present clear, actionable data and provide a definitive or complete picture of how your sales and traffic data stacks up against other restaurants

Human Resources

Boost employee retention and engagement by having the data and knowledge you need right at your fingertips

C-Suite

Validate and inform your decision making with in-depth knowledge of how your restaurants perform in the market and stay a step ahead of your competitors

Insights

Solidify your forecasting and projections with insights into consumer and employee behavior across all of the Black Box suite of products

Marketing

Use unsolicited guest feedback and consumer data to inform your promotions and messaging strategy

Employees Represented

Restaurant Units

in Restaurant Sales

Brands

2.8 Million

Employees Represented

48,000

Restaurant Units

$75 Billion

in Restaurant Sales

300+

Clients

Black Box Intelligence clients include:

“I’m new at this role in the company and in the process of getting to know the industry in the US Market, KPI’S, metrics, trends and Financial Intelligence is now one of my NEW BESTIES! The Intelligence dashboard is so easy to navigate, simple and high picture level but insightful enough to get a perspective of what’s going on with the business and be able to engage in executive conversations and get perspective of actions we could take for the brand. Looking forward to engaging more with the tool. As of now, probably one of the key reports I’m looking at on a daily basis.”

Alejandra Gonzalez | Marketing Director | Brinker International

I’m relatively new in my position at Wildflower Bread Company. I’m tasked with hiring and retaining employees for our 16-store fast-casual concept as well as our central production facility where we bake our artisan breads and desserts. The tools and information that Workforce Intelligence provides help me to do a better job as well as to track how our concept is performing against our segment and the industry at a local, regional and national level. Also, the white papers and detailed reports provide helpful information for us to stay on top of industry trends as well as for short and long-term planning.

Ali Johnston | Chief People Officer | Wildflower Bread Company

You have an incredible product and are terrific people to work with. Great job team!

Randy Dewitt | Founder | Front Burner Brands

We really enjoy your team and their insight. Your product has made us better operators and franchisors. Really helps to tell a story. Keep the intel coming. Looking forward to working with you and learning from you.

Joe Hummel | CEO | Twin Peaks

Black Box Intelligence consistently provides timely and valuable benchmarking data that we use to make key decisions. From the monthly Human Capital Intelligence reports, to the specialty and annual compensation/benefits reports, Black Box is a solid source of restaurant industry information.

Dina Barmassee | SVP HR | The Cheesecake Factory

The Main Course

Informed by Insights. Powered by Service.

The current uncertainty caused by this unique environment is reflected in the latest guest sentiment numbers from Black Box Guest Intelligence™

Restaurants Maintain Steady Service Sentiment Even as Recovery Slows

Black Box Intelligence | 09.9.2020
Guest Sentiment Read
Restaurant sales from August 2020 continue improving, but there is still a long way to go before getting back to pre-pandemic levels.
Featured

August Posts Best Sales Results Since February; Industry Still Not Close to Pre-COVID Performance

Black Box Intelligence | 09.3.2020
Industry Snapshot Read

Starting the Tough Conversations We Need to Have

Black Box Intelligence | 08.28.2020
Thought Leadership Read

Restaurant Staff Key to Retaining Guests by Maintaining a Clean & Safe Environment

Black Box Intelligence | 08.12.2020
Guest Sentiment Read

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