Turn unsolicited online guest feedback into action driving sales, traffic & brand affinity.
What do I get with my Black Box Guest Intelligence™ subscription?
- Real data and insights. No scraping.
- Business intelligence on your key competitors, segment and industry.
- Highly targeted sentiment analysis (proprietary NLP built for restaurants) on the most important restaurant categories: food, beverage, service, ambiance, value, intent to return.
- Performance tracking of key business initiatives like menu rollouts, customer service, menu deletions and promotions.
- Customizable alerts to track brand reputation issues.
See how operators improve results & outperform the competition with Black Box Guest Intelligence™
How operators improve results & outperform the competition with Black Box Guest Intelligence™
Protecting your data is our #1 priority.
Guaranteed, we go above and beyond to protect it. Backed by the trust of over 300 restaurant companies, you can rest assured the security and confidentiality of your data is rock-solid.
Don’t spend any more time making decisions without robust data. You’re just a few clicks away from endless possibilities in benchmarking your results against your competitors.