Restaurant Social Media Analytics
Social Intelligence
The only social media insights platform with AI-powered sentiment analytics trained exclusively on restaurant customer feedback
Meaningful social media analytics
Social -> Revenue
Social media interactions contain a wealth of great intel. But this intel without action is a waste of guest and staff time.
With Social Intelligence, you pump your social data – along with reviews and surveys – into the only AI-based analytics trained exclusively on restaurant feedback.
Then combine this with extensive Black Box Intelligence sales and traffic insight to figure out exactly what you need to do to make more money.
Restaurant-trained analytics
Deep dive into verbatim text provided within DMs, comments and other content to provide an overall breakdown, while elevating key areas for focus.
Deep dive into the key issues impacting guest sentiment
Explore each of the 13 key sentiment drivers identified by our model as being critical for financial success by drilling right down to individual reviews.
Compare across locations and against competitors
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Make geographic comparisons drilling down to individual unit performance
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See how you stack up against your key competitors – both overall and specifically on the key drivers affecting restaurant performance.
Explore the rest of Guest Intelligence
Restaurant Survey Analytics
Restaurant Review Analytics
Restaurant Competitor Analytics
Guest Feedback Analytics