Restaurant CX Management Platform
GuestXM
Guest experience management exclusively for restaurants
Capture and respond to consumer feedback
Keeping track of everything your customers say or think about you is really hard. With Black Box Intelligence, you gain the complete picture of causes and traffic and sales impact of guest experience. You also facilitate enriching one-to-one engagement across all your units at scale.
GuestXM Review Management
Manage, solicit and respond to reviews across your entire restaurant network on all your core channels.
GuestXM Social Listening & Management
Manage all Facebook and Instagram engagement across every restaurant unit.
GuestXM Surveys
Our flexible and intuitive survey-building tools enable you capture all the guest insights you need with minimum effort
GuestXM Task Management
Create automated personalized responses to feedback, distribute insights and assign tasks across your restaurant network for speedy and effective resolution.
