With Sales & Traffic Relatively Soft, Value May Be the Key to Success for Restaurants
Restaurant Benchmarking Q&A with Twin Peaks
Twin Peaks consistently reports sales and traffic increases, and benchmarking is an integral part of their strategy, as learned from this Q&A.
Read More7 Proven Tips to Get More (and Better) Restaurant Reviews
Uncover what social engagement tactics make sense for your brand in order to improve online restaurant reviews.
Read MoreUsing Restaurant Data to Drive Guest Traffic
Data technology is growing exponentially, resulting in some restaurant brands innovating faster than ever before. For others, this rapid evolution comes with major challenges: choice overload and cost fears.
Read MoreJune Saw Upswing in Restaurant Sales and Traffic
June was a relatively good month for restaurants. Same-store sales and traffic growth reached their highest levels since March, with each of the last two months posting stronger year-over-year (YoY) results than the previous month.
Read MoreSourcing Valuable Customer Feedback for Restaurants
Collecting direct and indirect customer feedback, inferring insights, and operationalizing them will create the best restaurant experiences.
Read MoreKey Insights from Black Box Intelligence’s Industry Webinar
Every quarter, Black Box Intelligence has the privilege of hosting executives from the top restaurant chains in the country for our State of the Industry (SOTI) webinar where we reveal the latest trends and insights driving today’s restaurant experience.
Read MoreSlight Improvement in Restaurant Sales Due to Check Growth
After experiencing a softening in year-over-year (YoY) growth during every month since January, restaurant sales growth improved during May.
Read More13 Tips for Creating Perfect Customer Surveys
See how expertly crafted customer surveys can help you gather direct feedback so you can stay on top of your restaurant guest experience.
Read MoreJune Employment Report
The June payroll increase was well above expectations. Strong job gains, rising labor force and moderating increasing wages...what more could we want?
Read MoreStaffing through the Crisis: COVID-19 & Restaurant Employees.
The workforce faces increased challenges related to staffing during the COVID pandemic, especially as the restaurant industry was already understaffed.
Read MoreCustomer-Centric CFOs: The Key to Financial Growth
If you’re a CFO, now is the time to start taking an active role in your brand's CX initiatives to offset any long-term economic hurdles.
Read MoreBoost Restaurant Sales & Traffic with Customer Feedback
Analyze your competition to identify your brand strengths and ensure your offers continue to differentiate against industry standards.
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