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How to Increase Guest Traffic to Your Restaurant
The restaurant industry experienced a huge hit during the pandemic. Sales growth continues to fluctuate as deep staffing shortages continue to plague the industry. Thankfully, Black Box...
Restaurant Food and Service Sentiment Improving As Traffic Woes Continue
Restaurant Guest Satisfaction Snapshotā¢ ā March, 2022 Top 5 Restaurant Brands Financial metrics are āsame-storeā metrics & reported on a 1-year comparison unless otherwise noted The...
Best Practices for Driving Alcohol Sales
The restaurant industry continues to evolve in the post-pandemic world. While this transformation carries many challenges, it also brings a lot of opportunities. Beverages play an essential role for...
Using Guest Intelligence to Improve Your Restaurant Steps of Service
If you own or run a restaurant, youāre familiar with restaurant steps of service. The steps of service outline the important points in a customerās time in your establishment, and most often are the...
Restaurant Goals and KPIs to Track in 2022
The wake of the past few years has left the restaurant industry in a state of transformation.Ā While mid-2021 revealed what was thought to be a light at the end of the tunnel, persistent labor...
Managers Are Part of the Staffing Shortage and Guests Are Noticing
The news is ripe with headlines about the staffing shortage and guests are feeling it when there are not enough employees to run restaurants. Hourly workers are at the center of this conversation,...
Increased Menu Prices Deter Guests As Rapid Check Growth Continues
Restaurant Guest Satisfaction Snapshotā¢ ā February, 2022 Top 5 Restaurant Brands Financial metrics are āsame-storeā metrics & reported on a 2-year comparison unless otherwise noted Sales growth...
Restaurant Industry Growth Trends to Know in 2022
Itās been a rocky couple of years for the restaurant industry. While 2021 represented a shift back towards normalcy, we havenāt quite recovered as much as weād like. If youāre heading into 2022 with...
Restaurant Acquisitions Are Booming. Hereās How Data Helps You Position Your Brand for Sale.
Despite operating challenges in the current environment, or perhaps because of them, 2021 was a big year for restaurant acquisitions. M&A activity was one of the biggest restaurant industry news...
Guest Check Growth Grows While Traffic Slows
Restaurant Guest Satisfaction Snapshotā¢ ā January, 2022 Top 5 Restaurant Brands Financial metrics are āsame-storeā metrics & reported on a 2-year comparison unless otherwise noted A restaurant...
FOH vs. BOH Restaurant Trends
In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. Their day-to-day duties and pressures are often vastly different from one another...
How to Build a Strong Restaurant Culture to Motivate Employees
Across the country, restaurant operators are wrestling with the impact of the Great Resignation. Workers in the restaurant and entertainment sectors are quitting at twice the rate of the national...
Using Restaurant Data to Drive Revenue: A Complete Look at Industry Analytics
From supply chain issues to rising employee wages, thereās no shortage of hurdles for restaurants to overcome in todayās market. Being able to access up-to-date, high-quality restaurant data is...
Sales & Traffic Not the Only Challenges for Restaurants, Guest Sentiment Takes a Hit in December
Sales & Traffic Not the Only Challenges for Restaurants, Guest Sentiment Takes a Hit in December Restaurant Guest Satisfaction Snapshotā¢ - December 2021 The Restaurant Guest Satisfaction...
Why You Should Never Show Up For a Board Meeting Without These Crucial Data Points
When you are a busy restaurant CEO, prepping for a board meeting may rank next to a long drive during rush hour traffic or a long wait at the post office on the list of things you want to do....
Black Box Intelligence Leadership Team
Black Box Intelligence Leadership Team Ā David Cantu is a 30-year restaurant industry veteran and serves as the President and Chief Executive Officer for Black Box Intelligenceā¢, the premiere...
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