Click this link for the weekly Restaurant Industry Performance Pulse updates
Restaurant Industry Snapshot™ January, 2021

Restaurant Industry Posts Best Sales and Traffic in Nearly One Year


To view the Black Box Intelligence™ Industry Snapshot in its entirety, including expert commentary, regional and market-level data and workforce metrics, you must subscribe or be a client of Black Box Intelligence Financial or Workforce Intelligence.

If you are already a Black Box Workforce or Black Box Financial client, use your platform login credentials to view the snapshot. If you do not have a log in, please contact

If you are not a Black Box Workforce or Financial Intelligence client, you must purchase the subscription here. Operator pricing: $599, Non-Operator pricing: $2500. To obtain the code for operator pricing, contact

Industry Comp Sales & Traffic

Comp Sales


Comp Traffic


*2-year comp sales and traffic (only applies from March 2021)

Restaurant Workforce Turnover

Manager Turnover*

Q4 '20
Roll 12

Hourly Turnover*

Q4 '20
Roll 12
*Black Box Workforce Intelligence, December, 2020 Release

January sales brought welcome good news to the restaurant industry after a disappointing end to 2020. To achieve pre-pandemic performance, restaurants still have a substantial sales gap to close; nonetheless, the industry is headed in the right direction. January same-store sales growth was the best month for the industry since March, at -4.9%. In October 2020, the industry climbed up to same-store sales growth of -6.5%, only to fall back to growth rates of -10% or worse for the last two months of the year.

Subscribe to read more…

Black Box Intelligence™ (formerly TDn2K) is the leading data and insights provider of workforce, guest, consumer and financial performance benchmarks for the hospitality industry. The Black Box Intelligence product suite is the industry standard for operators seeking to achieve best-in-class performance results. With the largest and most reliable set of real restaurant data in the marketplace, Black Box Intelligence currently tracks and analyzes nearly 300 brands, 2.4 million employees, 50,000 restaurant units and $76 billion in annual sales revenue. Black Box Intelligence is also the producer of the Global Best Practices Conference held annually in Dallas, Texas.

The Black Box Intelligence Restaurant Industry Snapshot™ includes: industry leading financial performance metrics including sales and traffic from the largest set of real restaurant data at the region and market level. This monthly update also includes workforce trends, as well as expert commentary from Black Box Intelligence analysts. Each update provides context around economic conditions, regional benchmarks and a look at what’s to come.

Restaurant Operators


You have Successfully Subscribed!