Restaurant Experience and Performance Management
We Show Restaurants How to Get Better
Only we combine decades of restaurant expertise, AI, guest feedback, and the best workforce and financial benchmarks to deliver real results
360° AI Restaurant Performance Platform
The AI-Powered Command Center for Restaurants
Know what’s working, what’s failing, and exactly what to do next.
Black Box Intelligence gives restaurant leaders a real-time, AI-driven performance overview that connects guest experience, workforce management, and financial insights—so you can act fast and win.

How We Help You Win
One Platform. Every Insight. Smarter Decisions.
Fix Underperforming Locations, Reduce Costs, and Streamline Efficiencies.
See How We Can Help You
Speak to Product Expert
We Show the Best How to Get Better
The Brightest Restaurant Marketing, HR, Finance and Operations Leaders Come to Us To Run Their Businesses Better




Why Black Box Intelligence
Operating a multi-unit restaurant business is really hard.
Black Box Intelligence makes it easier.
Happy staff = happy guests = sales & traffic
Tie guest experience and employee sentiment to sales and traffic.
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8x: Higher traffic growth for brands with most improvement in net sentiment scores.
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4.0%: Higher sales growth for restaurants increasing average star rating.
By restaurateurs for restaurateurs
We focus on what we’re good at: restaurants and only restaurants.
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Build products solely with goal of creating impact for restaurants.
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Hard-earned reputation as the gold standard of restaurant insights.
Predictable ROI
Act with certainty. Know what action gets what outcome.
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Set guest experience and employee retention goals that map predictably to revenue.
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Empower operators with tools to enhance guest relationships.