Leverage Guest Sentiment to Drive Traffic and Sales
Turn Feedback to $. Accurately Size Financial Impact of Guest Experience.
Sizing the tangible impact of guest experience is notoriously difficult. Black Box Intelligence’s industry benchmarks make prioritizing and gaining buy-in for these initiatives way easier.
Predictable ROI
How Much is Guest Sentiment Improvement Really Worth?
Black Box Intelligence benchmarks enable you to accurately size real-life dollar value. Prioritize initiatives with clear ROI projections and gain cross-departmental buy-in from even the fiercest skeptics.
Learn More About Black Box Intelligence
Start Turning Guest Feedback to $
Black Box Intelligence has a hard-earned reputation as the best source of restaurant sales and traffic benchmarks.
Now combine this insight with a premium experience management platform. Never wonder about the financial impact of your CX initiatives ever again.
Review management and analytics
Social listening, management and analytics
Survey building, distribution and analysis
Task management
Deep restaurant expertise and benchmarks
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Loved by More Than 400 Restaurant Brands
Why us for guest experience
We empower with you data to gain buy-in. Like the aggregated numbers above, our model tells you:
What specific factors are causing guest sentiment to be at its existing level.
What you need to do to improve guest sentiment (and in turn traffic and sales).
Traffic and sales impact you can expect when you do make specific changes. Prioritize for impact.
What makes us different
Combination of data with practical execution-focused tools leads to optimal financial performance.
Built for restaurants – our features, functionality and services are designed for your needs.
Precise roadmap for success – Connect dots from guest experience to financial performance.
Predictable ROI – Correlation models combined with CX and operational tools empower your teams.
Traffic and sales modeling
True Financial Impact of Guest Experience
How we do it
Become Revenue Empowered. So That You Become Truly Revenue Driven.
Understand exactly what about your guest experience is driving sales and traffic performance. Course correct accordingly.
Bottom line: With Black Box Intelligence, you get so much more than just a reputation management/experience management product. You get a roadmap for operational success.
And Of Course: Get All The Features You’d Expect From an Experience Management Platform
Add these capabilities to your financial and workforce performance metrics to create an integrated approach for operational success.
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Review Management
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Social Listening and Management
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Surveys
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Task Management
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Dedicated Restaurant-Analytics Capabilities
