PUNCHH INTEGRATION
Fuel Your Punchh Program with Guest Sentiment Data
A unique 2-way integration of Black Box Intelligence’s guest experience solution and Punchh’s loyalty platform:
- Boost loyalty enrollment
- Enable personalized offers with increased conversion rates
- Improve online reviews and win back unhappy guests
- Deliver revenue growth across your business

Feedback Collection on Autopilot
Go live in just hours with this unique 2-way integration.
BBI’s 1-minute smart review is automatically shown to guests across all channels and granular guest sentiment data is fed directly into Punchh.
Unrecognised guests sign up to your Punchh loyalty program at the end of the survey.

Create and activate personalized loyalty campaigns boost conversion rates, online reviews and recovery of guests.

“This partnership with BBI represents a groundbreaking shift in how restaurant brands engage with their guests”
“By merging our loyalty solutions with BBI’s real-time guest feedback, we empower brands to deliver deeply personalized and impactful experiences that not only enhance customer satisfaction but also drive loyalty and sustainable growth.”
Savneet Singh
– CEO of PAR Technology
