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PUNCHH INTEGRATION

Fuel Your Punchh Program with Guest Sentiment Data

A unique 2-way integration of Black Box Intelligence’s guest experience solution and Punchh’s loyalty platform:

  • Boost loyalty enrollment
  • Enable personalized offers with increased conversion rates
  • Improve online reviews and win back unhappy guests
  • Deliver revenue growth across your business
Black Box Intelligence and Punchh logos are displayed with a plus sign between them on a light grid background, highlighting their partnership and Punchh Integration.

What Are the Benefits of Integrating PAR Punchh with BBI?

Three friends at a restaurant table smile at a smartphone. Overlays reveal a 35% increase, a thank-you for reviewing Chicken Ramen, and icons labeled “big wins,” “strategic,” “small wins,” and “tackle last,” enabled by Airship Integration.

Increase guest satisfaction and revenue with Black Box Intelligence’s ROI-focused experience service

A computer monitor displays a dashboard with charts and graphs, while a smartphone in front shows a digital coupon for $10 off at Blaze, featuring a barcode and orange header, highlighting seamless Punchh Integration.

Enrich Punchh loyalty with advanced guest segmentation with survey results and menu item information

A smiling barista hands a coffee cup to a customer while holding a payment terminal. In the foreground, a smartphone displays a food and drink membership app with various subscription plans featuring Punchh Integration.

Seamless Punchh enrolment across all your channels to boost your marketing program

An orange card labeled "OFFERS" by Punchh is in the foreground, highlighting seamless Punchh Integration, with logos of Google, TripAdvisor, Facebook, and Yelp displayed above it.

Solicit reviews to boost your online presence & win back unhappy guests with Punchh Offers

Book a demo

Feedback Collection on Autopilot

Go live in just hours with this unique 2-way integration.

A bold white number 1, symbolizing Airship Integration, is centered inside a solid purple circle on a light gray background.

BBI’s 1-minute smart review is automatically shown to guests across all channels and granular guest sentiment data is fed directly into Punchh.

A graphic of a smartphone screen shows three faces—a happy, neutral, and sad face—each beside a text box, representing a feedback or rating form with Redcat integration for streamlined responses.

Unrecognised guests sign up to your Punchh loyalty program at the end of the survey.

Create and activate personalized loyalty campaigns boost conversion rates, online reviews and recovery of guests.

A group of five simple black outlined people with three purple outlined stars above them on a light background, symbolizing teamwork and redcat integration.
Logos of two companies: on the left, "PAR" in white bold letters on a dark blue square; on the right, "punchh" in bold, orange lowercase letters—showcasing their Punchh Integration for seamless collaboration.

“This partnership with BBI represents a groundbreaking shift in how restaurant brands engage with their guests”

“By merging our loyalty solutions with BBI’s real-time guest feedback, we empower brands to deliver deeply personalized and impactful experiences that not only enhance customer satisfaction but also drive loyalty and sustainable growth.”

Savneet Singh

– CEO of PAR Technology

Win & Retain More Customers

Improve Customer Retention

Reduce unhappy guests by 34% by managing the root causes of dissatisfaction.

Increase Customer Acquisition

Deliver 14% more happy guests and boost word of mouth customer advocacy.

Improve Menu Margins

Increase menu margins by 2.5% while managing and growing guest satisfaction.

Contact us today
A group of five young adults in black shirts stand together, smiling and listening to a man holding a tablet, possibly their manager, discussing Punchh Integration in a modern bar or restaurant setting.

BBI Integrations

Our Technology Integration Network

Overview
High-level view of all the platforms we integrate with.
Integrations Overview
Two overlapping purple speech bubbles, one featuring a star and lines representing text, and the other with a bookmark symbol and lines, on a dark background.
Reviews & Social
Review, social media and communication technologies for feedback management.
Reviews and Social Media Integrations
Purple outline icon of a computer monitor displaying the letters "CRM," with a gear symbol partially overlapping the top left corner, representing CRM software settings or configuration.
Loyalty & CRM
Loyalty and customer relationship management platforms.
Loyalty and CRM Integrations
Purple line drawing of a payment terminal with a dollar bill being inserted and a card slot on the side, representing electronic financial transactions.
PoS
Direct integrations with Point of Sale systems.
Point of Sale (PoS) Integrations

BOOK A DEMO

Want to integrate Punch with BBI Survey Studio?

Book a demo with us today by completing this form.

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