The Restaurant Performance Network Advantage

Operator-Powered and Market-Proven

Go beyond 
internal reporting – tap into the most trusted network of restaurant benchmarks for clarity, context, and confidence.

Defining the RPN

What Is the Restaurant Performance Network (RPN)?

Built over 30+ years and started by restaurateurs due to a critical need they identified, the Restaurant Performance Network is the largest and most reliable data engine dedicated to our industry.

  • Broad Purview: Connects and includes extensive financial, workforce, and guest experience insights.

  • Join the Club: Join leading brands who are powering smarter performance strategies with shared data and rich benchmarks.

  • Deep Cross-Functional Impact: The RPN connects staffing and compensation metrics to guest satisfaction and sales outcomes.

BBI Customer Perspective

“Correlating the financial data with the workforce and guest sentiment data tells us a very clean story of where we are and where we need to get to.”

Brad Jacobus, CMO – Jim ‘N Nicks

Difference Makers

What Makes the RPN Unique?

Largest, Restaurant‑Only Data Set
Operates at scale with real, restaurant-specific KPIs across brands and roles.
Direct from the Source
We capture our financial and workforce benchmarks direct from brands’ internal systems.
Market Context, Real-Time
Quickest data capture to insight available. React faster than the competition.
Connected Insights Across Teams
Align ops, finance, HR, and marketing around one version of the truth.
Precise AI-Enabled Actions
Built into AI workflows for pinpoint performance management and unit execution.
Deep ROI Rooted in Practice
Backed by decades of expertise, not hypothetical “maybes”.

“BBI is the only platform that is like comparing apples with apples. I honestly live and die by the data.”

Arlene Estrada Petokas – Chief People Officer, Kura Sushi USA
Image of Arlene Petokas Smiling woman with shoulder-length black hair, wearing a sleeveless black top with a ruffled collar. She's standing outdoors against a stone wall, wearing small earrings and a necklace with a reddish pendant. Background is softly blurred.
Context

Market Or You?

A group of people in a bright office participate in a brainstorming session. A woman stands at a whiteboard with colorful sticky notes. Others sit at a table with laptops, attentively listening and taking notes.
  • Compare against relevant peer sets to understand whether performance trends are systemic or brand-specific

  • Answer the questions that matter: Is your NPS sliding because of a staffing gap? Is sales stagnant because of a market slowdown – or your execution?

Line drawing of a hamburger with lettuce and cheese next to a disposable soft drink cup with a straw. Specialism

Restaurant Centricity

  • 100s of KPIs across sales, traffic, labor, guest sentiment, turnover, compensation, and operations.

  • Benchmarks drilldowns by brand type, region, segment, food style, chosen competitor set, day part, guest sentiment driver, NPS, Average Star Rating, turnover, compensation etc.

Diagnose

Smarter Decisions

Three people stand behind a counter in a cafe. A man in glasses points at a burger on a plate he's holding, while two women in aprons watch. Plates with fries and sandwiches are on the counter.
  • Get to root cause and size issue faster. Is it specific to a location or a having a much bigger impact?

  • Promote alignment across teams—marketing, HR, operations, and finance—by showing the real staffing, guest experience, and financial tradeoffs in one system.

BBI Customer Perspective

“An a-ha moment for us was just how much EVERYONE gravitated to the BBI data – from leadership and the field to the owners.”

Fasika Melaku, Vice President, HR and Chief Learning Officer – Denny’s

More Reasons Top Brands Partner with Us

Why BBI

Restaurant AI
Practical AI that helps operators do their jobs faster, easier, better.
Complete Guest Experience
Everything guest experience in a single platform. Reputation. Menu Surveys. AI Analytics.
Complete Performance Picture
Understand relationship between guest experience and workforce metrics, and financial performance.
A grid of nine simple human icons; six are outlined in purple and three in black, arranged in three rows with the black icons forming a line in the middle row.
Customer Base
We’re used by the biggest and best restaurant brands in the world

Ready to Take the Next Step?

Leave your contact details and we’ll be in touch.