The Restaurant Performance Network Advantage

Operator-Powered and Market-Proven

Go beyond  internal reporting – tap into the most trusted network of restaurant benchmarks for clarity, context, and confidence.

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30+ Years Serving the Biggest Names in the Restaurant Industry

Defining the RPN

What Is the Restaurant Performance Network (RPN)?

Built over 30+ years and started by restaurateurs due to a critical need they identified, the Restaurant Performance Network is the largest and most reliable data engine dedicated to our industry.

Broad Purview: Connects and includes extensive financial, workforce, and guest experience insights.
Join the Club: Join leading brands who are powering smarter performance strategies with shared data and rich benchmarks.
Deep Cross-Functional Impact: The RPN connects staffing and compensation metrics to guest satisfaction and sales outcomes.

A circular diagram showing three connected sections: People Strategy at the top, Financial Performance on the right with a document icon, and Restaurant Guest Experience Benchmarks on the left with a star rating icon.

BBI Customer Perspective

“Correlating the financial data with the workforce and guest sentiment data tells us a very clean story of where we are and where we need to get to.”

Brad Jacobus, CMO – Jim ‘N Nicks

Difference Makers

What Makes the RPN Unique?

Largest, Restaurant‑Only Data Set

Operates at scale with real, restaurant-specific KPIs across brands and roles.

Direct from the Source

We capture our financial and workforce benchmarks direct from brands’ internal systems.

Market Context, Real-Time

Quickest data capture to insight available. React faster than the competition.

Connected Insights Across Teams

Align ops, finance, HR, and marketing around one version of the truth.

Precise AI-Enabled Actions

Built into AI workflows for pinpoint performance management and unit execution.

Deep ROI Rooted in Practice

Backed by decades of expertise, not hypothetical “maybes”.

Talk to Our Team

“BBI is the only platform that is like comparing apples with apples. I honestly live and die by the data.”

Arlene Estrada Petokas – Chief People Officer, Kura Sushi USA

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Context

Market Or You?

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Compare against relevant peer sets to understand whether performance trends are systemic or brand-specific
Answer the questions that matter: Is your NPS sliding because of a staffing gap? Is sales stagnant because of a market slowdown – or your execution?

Specialism

Restaurant Centricity

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100s of KPIs across sales, traffic, labor, guest sentiment, turnover, compensation, and operations.
Benchmarks drilldowns by brand type, region, segment, food style, chosen competitor set, day part, guest sentiment driver, NPS, Average Star Rating, turnover, compensation etc.

Diagnose

Smarter Decisions

Three people stand behind a counter in a cafe. A man in glasses points at a burger on a plate he's holding, while two women in aprons watch. Plates with fries and sandwiches are on the counter.

Get to root cause and size issue faster. Is it specific to a location or a having a much bigger impact?
Promote alignment across teams—marketing, HR, operations, and finance—by showing the real staffing, guest experience, and financial tradeoffs in one system.

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