Guided Product Tour
Interactive step-by-step platform tour
Gain a deeper understanding of how we can help you. Take the full tour or explore a specific module.
Tour the Full Product
Start-to-end platform walkthrough
Experience every component of the Black Box Intelligence product with the guided and interactive start-to-end tour.
Tour by Module: GuestXM
Restaurant experience management platform
Inbox
Foster stronger guest relationships
Manage, solicit and respond across all core review channels for your entire restaurant network.
Team Tasks
Facilitate faster follow up and action
Drive action quicker and to foster stronger guest relationships.
Survey
Surveys built for restaurants
Flexible and intuitive low effort survey-building tools to capture all the guest insights you need.
Flows
Scale authentic guest engagement with automation
Drive consistent and scalable human-delivered response to guest feedback.
Tour by Module: Guest Intelligence
Restaurant-trained guest experience analytics built for financial impact
Insights
Holistic guest experience sentiment analysis
Analyze reviews, social content and survey responses with a single restaurant-trained analytics engine.
Benchmarks
Complete competitive guest sentiment analysis
Gain a deep and a complete understanding of your competitors sentiment honed to the individual markets surrounding each of your restaurants.
