Black Box Intelligence Executive Team

Company Leadership

Our team encompasses extensive restaurant expertise, with our employees featuring experienced industry operators, technologists and analysts. Our leadership group has the immense privilege of steering this talented group of individuals, and includes 20+year restaurant industry veterans, CX experts and a whole lot more.
Mark Dillon
Chief Executive Officer
Katie Hyrne
Chief Financial Officer
Mary Hamill
Chief Customer Officer
Joe Henson
Joe Henson
Chief Product and Technology Officer
Victor Fernandez
VP, Insights & Knowledge
Andy Smith
Chief Marketing Officer

Who we are