BBI Customer Exclusive: New Product Innovation

Top Focus Points: Prioritize for Impact, Drive Real Results

Transform unstructured feedback into clear, actionable priorities with Restaurant AI.

  • Ranks guest sentiment issues in order of impact on your business.

  • Tells you exactly what you need to do to drive desired change.

Only available to BBI customers: complete form opposite to activate and learn more.
Only Available to BBI customers: Complete Form Below to Activate and Learn More
Name(Required)

The Data Couldn’t Be Clearer:

The better guest sentiment, the more sales you make

But how do you know exactly what you need to do to move the needle on customer sentiment?

Discover What Truly Drives Success

Top Focus Points takes the guesswork out of understanding your restaurant’s challenges and opportunities. Powered by restaurant-trained AI, it pinpoints the most impactful issues based on customer feedback, so you can focus on what matters most.

A digital interface screenshot highlight the Top Focus Points dashboard. The most prevalent topic is called out, with "Slow Service" magnified with a "Needs Improvement" badge, with a notification that 3.7% of all feedback received cites this as an issue. A detailed AI generated summary expands on the underlying detail, highlighting delays and long waiting times.
  • Data with Direction: Top Focus Points cuts through the noise, ranking the core issues facing your business by impact.

  • Advanced AI Built for Restaurants: Our technology processes feedback into over 200 restaurant-specific themes, summarizing the underlying detail for enhanced focus.

  • Maximum ROI: Prioritize the actions that deliver the greatest $ impact. Whether it’s fixing pain points or reinforcing what’s working

NOTE: Top Focus Points is currently available as part of our Guest Intelligence product.

Get Started with Top Focus Points

Contact your Customer Success Manager or complete the form.

The 360° AI Restaurant Performance Platform is Coming

Top Focus Points is just the first step of a much bigger vision. Next month, we’re launching Performance Intelligence—the first platform to combine restaurant expertise, AI, guest feedback, and workforce and financial benchmarks. We’re now offering exclusive previews for BBI customers. Be part of the revolution in restaurant performance.

Cropped version of Performance Intelligence homepage. Dashboard showing BBI Kitchen's performance metrics for September 16-22, 2024. Includes comparisons to previous period and last year. Displays graphs of average weekly sales vs. star rating and value comparison with casual dining.