Restaurant Review Management
GuestXM Review Management
Manage, solicit and respond to reviews submitted on your entire restaurant network across all your core channels.
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All core review channels: Google, Trip Advisor, Yelp, Facebook and more.
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Convenient: Manage all responses in one place.
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Connect with guests: Ask for and respond to guest reviews in real time.
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Create consistency by automating: Scale responses across by providing in-platform templates and direction.
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Trigger internal action: Communicate with operators to ensure feedback receives the appropriate follow up
Capture guest sentiment, focus action for predictable growth.
Reviews contain a wealth of great intel. But they don’t tell the whole story.
With GuestXM + Guest Intelligence, you analyze review data – along with social content and survey responses – to ensure you get the full picture on customer sentiment.
Learn about the rest of GuestXM
GuestXM Overview
Measure, monitor and improve guest experience.
GuestXM Social
Manage and aggregate across every restaurant.
GuestXM Task Management