PUNCHH INTEGRATION

Fuel Your Punchh Program with Guest Sentiment Data

A unique 2-way integration of Black Box Intelligence’s guest experience solution and Punchh’s loyalty platform:

  • Boost loyalty enrollment
  • Enable personalized offers with increased conversion rates
  • Improve online reviews and win back unhappy guests
  • Deliver revenue growth across your business

What Are the Benefits of Integrating PAR Punchh with BBI?

Increase guest satisfaction and revenue with Black Box Intelligence’s ROI-focused experience service

Enrich Punchh loyalty with advanced guest segmentation with survey results and menu item information

Seamless Punchh enrolment across all your channels to boost your marketing program

Solicit reviews to boost your online presence & win back unhappy guests with Punchh Offers

Feedback Collection on Autopilot

Go live in just hours with this unique 2-way integration.

BBI’s 1-minute smart review is automatically shown to guests across all channels and granular guest sentiment data is fed directly into Punchh.

Unrecognised guests sign up to your Punchh loyalty program at the end of the survey.

Create and activate personalized loyalty campaigns boost conversion rates, online reviews and recovery of guests.

“This partnership with BBI represents a groundbreaking shift in how restaurant brands engage with their guests”

“By merging our loyalty solutions with BBI’s real-time guest feedback, we empower brands to deliver deeply personalized and impactful experiences that not only enhance customer satisfaction but also drive loyalty and sustainable growth.”

Savneet Singh

– CEO of PAR Technology

Win & Retain More Customers

Improve Customer Retention

Reduce unhappy guests by 34% by managing the root causes of dissatisfaction.

Increase Customer Acquisition

Deliver 14% more happy guests and boost word of mouth customer advocacy.

Improve Menu Margins

Increase menu margins by 2.5% while managing and growing guest satisfaction.

BBI Integrations

Our Technology Integration Network

Overview
High-level view of all the platforms we integrate with.
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Reviews & Social
Review, social media and communication technologies for feedback management.
Purple outline icon of a computer monitor displaying the letters "CRM," with a gear symbol partially overlapping the top left corner, representing CRM software settings or configuration.
Loyalty & CRM
Loyalty and customer relationship management platforms.
Purple line drawing of a payment terminal with a dollar bill being inserted and a card slot on the side, representing electronic financial transactions.
PoS
Direct integrations with Point of Sale systems.

BOOK A DEMO

Want to integrate Punchh with Black Box Intelligence?

Book a call with us today by completing this form.