Legal - Black Box Intelligence

Skip to main content

The Future of Restaurant Performance Management is Here. Learn More.

Why BBI

Why BBI

Complete picture

Connect guest experience, employee satisfaction and financial performance

Predictable ROI

Predictable traffic and sales modelling

Restaurant specialists

We get you because we are you

Platform

Platform

Platform Overview

Entire Product Suite

Performance Intelligence

360° AI Restaurant Performance Platform

Guest Experience Management

Review Management

Social Listening and Management

Surveys

Task Management

Guest Intelligence

Restaurant-Trained Guest Experience Analytics

Restaurant-Trained Analytics

Review Intelligence

Competitor Intelligence

Survey Intelligence

Social Intelligence

Financial Intelligence

Traffic & Sales

Workforce Intelligence

Pay, Benefits & Turnover

Additional Products

Supplier Intelligence

Benchmarks for Suppliers to Restaurant Industry

Market Intelligence

Benchmarks for Investors in Restaurant Industry

Other products we integrate with

Total Rewards Survey

Insights from 158 restaurant brands

Use Cases

Who We Serve

For Operators and COOs

Optimize Execution Across Entire System

Fix Poor Performing Units

Minimize Costs, Maximize Efficiencies

Reduce Staff Turnover

Improve Guest Satisfaction

For Marketing Teams and CMOs

Acquire and Retain More Guests

Improve Guest Experience At Scale

Run Smarter Campaigns

Boost Average Star Ratings

For Finance Teams and CFOs

Steer Business Growth and Health

Create Dynamic Growth Engine

Optimize Margins

Consolidate Systems and Data

Hire and Retain Staff More Effectively

For HR Teams and CPOs

Become an Employer of Choice

Hire Smarter and Faster

Reduce Staff Turnover

Train Better

Resources

Restaurant Insights & Research

Key trends from the gold standard of restaurant data

Restaurant Best Practices

Guest experience guidance

Press releases & in the news

Events and Webinars

Sign up or watch on demand

Restaurant Glossary

A-Z of restaurant terminology

Subscribe to Our Mailing List

BBI insights in your inbox

Company

About Us

Leadership

Careers

Media Inquiries

Contact Us

Documentation

Legal

US Legal Documents & Policies

US Terms & Conditions
US Privacy Policy
Terms of Use

EU Legal Documents & Policies

EU Privacy & Cookie Policy
EU Terms of Service

Get Industry Insights

Join our mailing list to receive all the latest research from Black Box Intelligence.

Email

Product

Tour

Overview

GuestXM

Guest Intelligence

Financial Intelligence

Workforce Intelligence

Supplier Intelligence

Market Intelligence

Integrations

Resources

All Resources

Restaurant Insights & Research

Restaurant Best Practices

News

Events & Webinars

Restaurant Glossary

Company

About Us

Leadership

Careers

Media Inquiries

Contact Us

Technical Support

© 2025 Black Box Intelligence. All Rights Reserved.

Legal

Privacy Policy

US Terms and Conditions