Who We Serve
Helping Every Restaurant Team
and Leader Succeed
Running a restaurant is tough. Dealing with local differences, managing large teams, and maintaining slim margins while ensuring quality is a big challenge.
Map Everything to Traffic & Sales
Fueling the Difference Makers
If you lead operations, marketing, finance, or HR, your team needs support to navigate this challenging environment.
The key is prioritization. Black Box Intelligence links every HR, marketing, and operational effort to traffic and sales, helping teams focus on what truly matters.
BBI Customer Perspective
“Working with BBI, we’ve been able to improve our overall net sentiment 65% – it all comes back to getting all our teams aligned on the same data.”
Fasika Meluka, VP HR and Chief Learning Officer – Denny’s
Empowering and Uniting Every Stakeholder
Helping teams throughout the restaurant ecosystem do their jobs better and faster,
while creating alignment on the path to more sales.
Optimize Execution Across the Entire System
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Focus unit performance improvement.
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Minimize costs, maximize efficiencies for best possible ROI.
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Improve staff turnover.
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Drive commercially-focused guest sentiment improvement.
Acquire and Retain Guests
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Implement, measure and improve specific initiatives at scale for specific $ impact.
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Monitor, measure and improve online ratings and reviews.
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Holistically measure, manage and improve guest experience at scale.
Steer Business Growth and Health
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Map every marketing, HR or operations initiative to traffic and sales.
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M&A/unit opening assessment and prioritization.
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Consolidation of resources and tech for single performance version of the truth.
Become an Employer of Choice
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Attract the right people for your business.
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Minimize staff turnover.
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Optimize employee training initiatives to traffic and sales performance.
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Create productive, efficient workforce.