Restaurant Performance Management for Finance Leaders

Balance Recruitment and Retention
with Margin and Profitability Goals

Hiring and retaining is a persistent challenge for multi-chain restaurants. Without the right support infrastructure, recruitment inefficiencies can lead to overspending, underperformance and misaligned resource allocation.

Prioritize for Impact

People Management That’s Smarter Not Harder

With Black Box Intelligence, finance teams gain access to a single version of truth, fostering alignment across HR and operations around your people management strategies and processes.

+2.6%

Comp Traffic for Restaurants with Higher GM Retention.

-16.9%

Lower Hourly Staff Turnover for Restaurants with Higher GM Retention.

69%

Better Service Net Sentiment for LSRs with the Best Hourly Staff and Management Turnover

Source: BBI State of the Industry Q1 and Q4 2024

Solution

Ruthless Prioritization: How We Help You Optimize Recruitment and Retention

Map Everything to Traffic and Sales

Ruthlessly prioritize hiring, retention and other people management strategies strategies for better outcomes.

Efficiently Manage Comp & Benefits

Ensure competitive and sustainable compensation strategies that attract and retain top talent while maintaining profitability.

Prioritize Staff Development Initiatives

Optimize spending on training based on how it impacts employee turnover, guest sentiment and – ultimately – traffic and sales.

Lead the Business

Be the voice of reason in the boardroom propelling alignment between recruitment and retention decisions and corporate financial goals.

Drive Better People Management Decisions

Why Black Box Intelligence?

Clear Answers: Gain clear, data-driven insights to identify the where you are winning and losing on recruiting and retaining staff.

We Tell You What to Do: Get clear direction on what changes you need to make to get better.

Prioritized Financial Impact: Understand the financial results of any shifts in compensation, benefits and training, and prioritize accordingly.

Real Results, Real Impact

Optimized Resource Allocation: Ensure spending on workforce initiatives (staffing levels, training, pay structures, compensation models, KPI alignment etc.) directly contribute to revenue and are profitable.
Sustainable Growth: Drive recruitment and retention decisions that enhance operational efficiency and long-term business success.
Be an Invaluable Partner: Create alignment with your HR and Operations teams on key people decisions.

Ready to get started? Let Black Box Intelligence help you develop people strategies that fuel your business growth.

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