Restaurant Performance Management for HR Leaders
Retain More Employees, Reduce Costs
and Protect Your Brand
High staff turnover weakens your restaurant’s overall offering, increases operational costs, and ultimately impacts sales and traffic.
Prioritize for Impact
Reduce Staff Turnover in Your Restaurant
We provide HR teams with the data and insights needed to fully understand and improve staff turnover. Find out why it’s happening, what it costs you and what you should do about it.
+3.6%
Comp Traffic for Restaurants with Fully Staffed Hourly FOH Positions
-16.9%
Lower Hourly Staff Turnover for Restaurants with Higher GM Retention.
46%
of Brands with Fully Staffed Hourly FOH Positions in 2024
69%
Better Service Net Sentiment for LSRs with the Best Hourly Staff and Management Turnover
Solution
How We Help You Effectively Manage Employee Turnover
Map Everything to Traffic and Sales
Ensure your staff retention strategies are completely aligned with business performance.
Understand the “Why”
Establish the reasons behind your turnover numbers – right down to the individual unit level.
Optimize Guest Experience
Map turnover precisely to guest sentiment, course correct as needed.
Effectively Manage Compensation
Deliver comp. and benefits that retain high-quality staff members without overextending company resource.
Enhance Employee Training
Identify training gaps that contribute to high turnover. Align investments with financial performance.
Contextualize Your Performance
Compare to your peers on a segment, regional or location basis.
Drive Better Employee Turnover Strategies
Why Black Box Intelligence?
Clear Answers: Gain clear, data-driven insights to identify the where you are winning and losing on turnover.
We Tell You What to Do: Get clear direction on what changes you need to make to get better.
Prioritized Financial Impact: Understand the traffic and sales results of any shifts in turnover, and prioritize accordingly.
Real Results, Real Impact
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Enhanced guest experience and satisfaction.
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Increased sales and traffic through better service consistency.
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Lower hiring and training costs.
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Stronger brand reputation and operational stability.