Restaurant Performance Management for Marketers

Acquire and Retain More Guests

Restaurant marketing leaders face the huge challenge of engaging and attracting new customers, strengthening brand positioning, and increasing repeat business – often across a highly dispersed and complicated operation.

Map Everything to Traffic and Sales

Make Your Marketing $ Really Count

Black Box Intelligence empowers marketing teams to transform guest feedback and performance metrics into powerful revenue drivers.

While our platform includes all the reputation management and guest experience capabilities you’d expect, what makes it unique is its ability to map all your marketing initiatives to sales and traffic.

Finally deliver legitimately predictable ROI with your marketing dollars.

Bar chart showing the annual value increase of improving average star ratings by 0.5 units in different dining segments. Fine dining results in the highest increase at $111,078, while QSR has the smallest increase at $20,075.

BBI Customer Perspective

“Correlating the financial data with the workforce and guest sentiment data tells us a very clean story of where we are and where we need to get to.”

Brad Jacobus, CMO – Jim ‘N Nicks

Go to Market Smarter, Not Harder

Run Truly Commercially-Focused Marketing Programs

Ensure your menu changes, pricing strategies, loyalty programs, and promotions deliver the intended impact.

Make experience your growth propellant by mapping to traffic and sales across every facet of your business.

Improve how you show up online across all your units to get more guests through your front door.

Ready to get started? Let Black Box Intelligence help you acquire and retain guests smarter.