Restaurant Performance Management for Operators
Fix Poor Performing Units
Running a multi-unit restaurant chain is tough. You can be doing amazingly in 75% of your locations but that other 25% can kill your entire business.
Eradicate Bad Unit Performance
Raise Your Floor
Bad performance doesn’t stay local. It decimates overall traffic and sales, erodes team energy, and keeps guests from coming back – and not just to the location in question. Fixing your bad apples is key to success.
2.1x
Restaurants with 4.2 – 4.3 Google star ratings achieve 2.1x higher sales than those below 3.5.
Solution
Ruthless Prioritization: How We Help You Turn Things Around
Map Everything to Traffic and Sales
Ruthlessly prioritize guest experience and workforce initiatives for better outcomes.
Step Up Execution Everywhere
Know where you’re winning and losing, and how to get better across your entire system.
Learn from Your Best Units
Zero in on exactly what your best performers are doing that your worst are not.
Zero in on Key Segments
Understand trends in dayparts, off-premise dining, and more to get total visibility.
Contextualize Performance
Find out if you or the market is the problem by comparing against your competition.
Product Teaser
How Our Platform Identifies What Your Worst Performers are Doing Wrong
Compare your top 25% units to your bottom 25%. From here, drill down for the underlying detail to understand the underlying detail and get the difference-making direction you need.
Talk to Us
See What BBI Can Do For You
Fix What’s Broken
Why Black Box Intelligence?
Clear Answers: See exactly which units are struggling and why.
We Tell You What to Do: Get clear direction on how to fix what’s broken.
Focused Improvements: Know the financial impact of changes so you can prioritize what matters most.
BBI Customer Perspective
“Positive sales are the result of doing things right. Our BBI scorecards highlight exactly what is and isn’t working in which units.”
Roger Gondek, COO – Twin Peaks
Real Results, Real Impact
-
Turn Things Around: Transform struggling units into star performers.
-
Build Long-Term Success: Create a consistent system that consistently thrives.
BBI Customer Perspective
“The use of Black Box has helped improve our overall performance in same store sales and guest counts. We share this data weekly with our operators and it pushes them to improve their performance.”
Mike Axiotis, President, Lehigh Valley Restaurant Group dba Red Robin
