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The Future of Restaurant Performance Management is Here.
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Why BBI
Why BBI
Complete picture
Connect guest experience, employee satisfaction and financial performance
Predictable ROI
Predictable traffic and sales modelling
Restaurant specialists
We get you because we are you
Platform
Platform
Platform Overview
Entire Product Suite
Performance Intelligence
360° AI Restaurant Performance Platform
GuestXM
Guest Experience Management
Review Management
Social Listening and Management
Surveys
Task Management
Guest Intelligence
Restaurant-Trained Guest Experience Analytics
Restaurant-Trained Analytics
Review Intelligence
Competitor Intelligence
Survey Intelligence
Social Intelligence
Financial Intelligence
Traffic & Sales
Workforce Intelligence
Pay, Benefits & Turnover
Additional Products
Supplier Intelligence
Benchmarks for Suppliers to Restaurant Industry
Market Intelligence
Benchmarks for Investors in Restaurant Industry
Integrations
Other products we integrate with
Total Rewards Survey
Insights from 158 restaurant brands
Use Cases
Who We Serve
For Operators and COOs
Optimize Execution Across Entire System
Fix Poor Performing Units
Minimize Costs, Maximize Efficiencies
Reduce Staff Turnover
Improve Guest Satisfaction
For Marketing Teams and CMOs
Acquire and Retain More Guests
Improve Guest Experience At Scale
Run Smarter Campaigns
Boost Average Star Ratings
For Finance Teams and CFOs
Steer Business Growth and Health
Create Dynamic Growth Engine
Optimize Margins
Consolidate Systems and Data
Hire and Retain Staff More Effectively
For HR Teams and CPOs
Become an Employer of Choice
Hire Smarter and Faster
Reduce Staff Turnover
Train Better
Resources
Resources by Type
Restaurant Insights & Research
Key trends from the gold standard of restaurant data
Restaurant Best Practices
Guest experience guidance
News
Press releases & in the news
Events and Webinars
Sign up or watch on demand
Restaurant Glossary
A-Z of restaurant terminology
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BBI insights in your inbox
Average Star Rating
ASR Hub
One-stop shop for all things ASR: Why it's important, how to improve and more
ASR ROI Calculator
Calculate sales uplift of ASR improvement for you
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