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Learn More About Black Box Intelligence

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Black Box Intelligence is used by marketers, operators, finance pros and HR teams at restaurant brands including Applebee’s, Bloomin’ Brands, Darden, CKE and many more.

We offer a highly flexible solution that can be adapted to many different use cases. Our products encompass:

End-to-end experience management
Purple icon showing two people with a speech bubble containing three dots above them, representing communication or conversation. Guest sentiment benchmarks and analytics
Traffic and sales tracking & benchmarking
Pay, benefits, turnover tracking & benchmarking
8x
higher traffic growth for brands with biggest net sentiment improvement between 2019 & 2023

Complete this form and we’ll immediately enable you to book time with one of our experts.

30+ Years Serving the Biggest Names in the Restaurant Industry

Traffic and sales modeling

True financial impact of guest experience

34%
difference in portion sentiment scores between highest and lowest LSR traffic performers
0.5%
higher annual sales growth for restaurant brands that improve net sentiment
4.0%
higher sales growth for restaurants with increasing average star rating

What to expect

Because our platform does a ton, we can help in many different ways.

The image is completely blank with a plain white background and no visible objects, text, or features. Once you complete this form, you’ll be able to book time direct on an expert’s calendar.
The image is completely blank with a white background and no visible objects, text, or features. From there, we’ll have a no-commitment half hour discussion to learn more about what you’re looking for.
If there is agreement there might be a good fit, we will then run a personalized demo customized exclusively to your needs.

What makes us different

Combination of data with practical execution-focused tools leads to optimal financial performance.

Built for restaurants – our features, functionality and services are designed for your needs.
Precise roadmap for success – Connect dots from employee satisfaction and guest experience to financial performance.
Predictable ROI – Correlation models combined with CX and operational tools empower your teams to action.
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