AIRSHIP INTEGRATION
Black Box Intelligence & Airship Integration
Our integrated 1-Minute Smart Survey:
- Builds customer sentiment profiles that boost online reviews.
- Wins back unhappy guests.
- Delivers sentiment growth across your business.

How does Airship integrate with BBI?
Airship sends your customers a post-visit email with a link to BBI’s 1-Minute Smart Survey
BBI collects review insights, identifies guest sentiment, and feeds that information back to Airship’s CRM
Through Airship you can encourage reviewers to leave online reviews to boost your ratings
Through Airship unhappy reviewers receive a Toggle voucher so you can recover your guests