DALLAS, TX — Oct 26, 2026 —Last November, as a part of launching the upgraded Financial Intelligence platform, we introduced PPA and PTA as individual metrics within our benchmarks. Prior to that, we only used a blended PPA/PTA metric.

Unfortunately, we recently discovered that, during the upgrade process, one of the fields in the data feed for a small number of customers was set up improperly, which has distorted the underlying data and resulted in these two benchmarks being misstated for the Casual Dining segment.

After doing a thorough review, we are confident that the issue is limited to these two benchmarks and have corrected the error. All other benchmarks, including the original blended PPA/PTA metric are accurate. An offline report with comparative historical PPA and PTA benchmarks has been provided to all impacted clients.

Data quality is obviously of paramount importance to us and we apologize for this error. We take this issue seriously and are reviewing all internal procedures to ensure that something like this does not happen again.