Select Page

Black Box Intelligence™

Benchmarked Industry Performance Powering Today’s Restaurant Team and Guest Experiences

Black Box Intelligence monitors the heart and health of the industry so brands have an understanding of how and where to grow, and always deliver an experience worth investing in.
Our Customers

Over 300+ of the world’s best restaurants use Black Box Intelligence

Numbers You Can Count On

We connect the dots between employees, guests and financial performance using the most robust set of restaurant industry data.

Million Employees Represented

Billion in Annual Sales

Restaurant Units

Brands Across 6+ Segments

Black Box Intelligence™ Solutions for Restaurants

Metrics that matter to all areas of the business

Financial Intelligence

Sales & Traffic Performance Insights

Guest Intelligence

Brand & Competitor Guest Sentiment

Workforce Intelligence

Staffing and Compensation


Reputation Management

Your Brand, Their Brands, Our Insights – in a Single Platform

Comprehensive Data

Observe sales, traffic, employee and guest data for your brand and industry.

Structured Insights

Absorb information faster with AI that simplifies even the most complex data set.

Trusted Partner

Make secure decisions with BBI as your guide.

Built for Hospitality

Stay connected to where the industry is going and how you rank amongst the competition.

Make decisions backed by the industry’s most trusted data source

  • Financial Intelligence
Financial Intelligence™ empowers you and your teams to take the right actions at the right time – using your data and comparing it to the competition.
  • Build a comprehensive picture of key business metrics
  • Understand omni-channel performance
  • Maximize sales growth opportunities
Black Box Workforce Intelligence
  • Workforce Intelligence
Workforce Intelligence™ is the roadmap HR leaders have come to rely on to continuously improve employee experience and performance.
  • Improve productivity and performance
  • Increase engagement and retention
  • Become the employer of choice
Black Box Workforce Intelligence
  • Guest Intelligence
Guest Intelligence™ lets you snack and take action on sentiment and satisfaction insights using proprietary AI technology.
  • Increase share of wallet
  • Improve awareness and perception
  • Protect and build brand loyalty
  • AreTheyHappy
AreTheyHappy gives teams across the organization a platform to control how brand reputation gets managed.
  • Manage unlimited profiles and pages for every location in a single feed
  • Configure role-based access to get the right stakeholders involved and focused on the right task
  • Create custom surveys that capture more actionable feedback for your teams

A trusted partner for restaurant leaders for over 25 years

Latest Blogs

Get started with Black Box Intelligence

Complete the form to speak with our team. We’ll show you how you can use the most comprehensive collection of restaurant data and analytics to improve your performance.

Speak to a Product Expert

Black Box announces new CXM platform! Visit to learn more.