With the rise in customer demands, competition within the restaurant industry is fierce. This means brands are beginning to prioritize customer experience, relying more and more on CX benchmarking to understand market trends and enhance their offerings to meet evolving customer expectations.

In our latest ebook, we uncover what CX benchmarking entails and how it can help you catapult your brand to the forefront.

Discover how you can develop a robust CX benchmark framework, what metrics you should benchmark, including NPS, CSAT, Order Accuracy, Wait Time, and more, and explore detailed examples of CX benchmarking.